Manager - Contracts Process Operations

Guill Tool & Engineering Co Inc

West Warwick, RI

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JOB DETAILS

SKILLS

Analysis Skills, Business Administration, Business Operations, Business Skills, Change Management, Communication Skills, Contract Creation, Contract Management, Contract Manufacturing, Contract Negotiation, Contract Requirements, Cross-Functional, Customer Relations, Customer Relationship Management (CRM), Documentation, Exceeded Sales Goal, Extrusion, Finance, Forecasting, Government, Government Contracts, Leadership, Lean Six Sigma, Machine Tool, Manufacturing, Manufacturing/Industrial Processes, Mentoring, Negotiation Skills, Operations Management, Operations Processes, Organizational Skills, Process Engineering, Process Management, Product Pricing, Proposal Development, Proposal Writing, Purchasing/Procurement, Quality Assurance, Record Keeping, Revenue Forecasting, Revenue Growth, Sales, Sales Management, Standard Operating Procedures (SOP), Team Lead/Manager, Technical Drawing, Technical Leadership, Technical Operations, Technical Sales, Time Management

LOCATION

West Warwick, RI

POSTED

30+ days ago

Job Title: Manager - Contracts Process Operations

Position Type: Full-time.

Job Description:

We are seeking a dynamic and results-driven Manager - Contracts Process Operations to lead a multifunctional team responsible for interpreting, executing, and managing government and commercial contracts from initial quote through final delivery. This role combines strategic oversight of manufacturing documentation and compliance processes with direct involvement in contract quoting, proposal development, and customer relationship management.

The ideal candidate has a strong background in technical manufacturing and government contracting, combined with solid business acumen, exceptional process management skills, and a customer-oriented mindset. This role will be instrumental in driving operational excellence while contributing to revenue generation and contract growth.

Key Responsibilities:

Operational & Process Management:

Team Leadership: Manage and mentor Contracts Process Engineer(s), ensuring accurate and efficient conversion of contract requirements into manufacturing documentation and routings.
Process Standardization: Develop, implement, and maintain standard operating procedures (SOPs) to support contract execution, manufacturing documentation, and compliance.
Workflow Optimization: Continuously identify opportunities to improve the efficiency and accuracy of internal processes using Lean or Six Sigma methodologies.
Cross-Functional Collaboration: Facilitate collaboration across engineering, production, procurement, quality, and compliance teams to ensure contract deliverables are met on time and within scope.

Sales & Contract Management:

Quoting & Proposal Development: Lead or support the preparation of technical and cost proposals, including manufacturing process estimates, labor routing, and pricing strategies.
Contract Award Support: Serve as a key participant in contract negotiations and award discussions with customers, ensuring accurate representation of capabilities and requirements.
Customer Relationship Management: Act as a primary point of contact for customers (government and commercial) regarding contract requirements, clarifications, and performance updates.
Revenue Forecasting: Collaborate with sales and finance to provide accurate forecasts and track contract pipeline, awards, and execution status.

Compliance & Documentation:

Regulatory Compliance: Ensure all processes and documents comply with relevant government regulations (FAR, DFARS, ITAR) and quality standards.
Contract Modifications: Manage and implement changes resulting from contract modifications, ensuring timely updates to documentation and internal systems.
Audit & Quality Support: Maintain accurate records and documentation for internal reviews, government audits, and quality assurance initiatives.

Qualifications:

Education:
Bachelor's degree in Engineering, Manufacturing, Industrial Technology, Business Operations, or a related field. An MBA or advanced business training is a plus.
Experience:
Minimum 5-7 years in a manufacturing and government contracting environment.
At least 2 years in a leadership role managing technical and/or sales functions.
Proven experience in quoting, proposal preparation, and contract lifecycle management.
Skills:
Strong understanding of technical drawings, manufacturing processes, and routings.
In-depth knowledge of government contract regulations (FAR, DFARS, ITAR).
Excellent communication and negotiation skills with both technical and non-technical stakeholders.
Proficiency with ERP/MRP systems, quoting software, and CRM platforms.
Strong analytical, organizational, and time management abilities.
Customer-focused mindset with a drive to meet and exceed performance goals.

About the Company:

Guill Tool & Engineering is recognized as the extrusion technology leader in the design and manufacture of plastic extrusion tooling worldwide. Guill maintains the most technically capable workforce committed to the continued success of our customers by providing quality extrusion tooling.