| Location | Ocala, FL |
| Salary | $65,920–$87,468 Per Year |
Manager, Compliance Monitoring
Salary
$65,920.00 - $87,468.00 Annually
Location
110 SE Watula Ave, 3rd Floor, Ocala, FL 34471, FL
Job Type
Full-Time
Job Number
1014
Department
Water Resources
Opening Date
10/15/2026
Description
This is a responsible supervisory, administrative, and technical position managing the operations of the Citys Water Quality Laboratory, Industrial Pretreatment Program, Fats, Oils, & Grease (FOG) Program, and Potable Water Wellfield Protection (PWWP) Program, including training and direction of the responsible front-line supervisors. This position also involves conducting water quality data collection and analysis, researching environmental issues, supervision of field personnel, establishing and maintaining good public relations, and providing abatement training to commercial customers as well as interfacing with regulatory agencies. Report to Department Director or Designee.
Examples of Duties
Supervision: Plans and coordinates the efforts of Compliance Monitoring Division personnel. Provides oversight, supervision, and direction to the laboratory. Prioritizes lab services with first focus on all permit/regulatory requirements. Oversees and assures compliance with the laboratorys National Environmental Laboratory Accreditation Program (NELAP) certification. Organizes and develops sample collection schedules and sampling plans. Directs investigations and monitoring of potential and identified noncompliance sewer discharges or other water quality issues. Coordinates site inspections at commercial/industrial account facilities and sampling and analysis of wastewater discharge. Responsible for the development and training of front-line supervisors. Takes actions to adjust work, staffing, and operations to meet requirements. Screens, interviews, and selects new employees. Evaluates staff and takes appropriate actions to improve performance when necessary. Conducts staff education and training.
Technical: Provides comprehensive water quality data and laboratory support to other W&S Divisions. Administers the Laboratory Information Management System (LIMS). Administers quality assurance/quality control program necessary for the maintenance of NELAP certification and monitors analytical services provided by contract laboratories. Reviews Industrial Wastewater Discharge Permit Applications, performs permitting research, proposes permit limitations and/or monitoring requirements writes new permits and renews existing permits. Conducts industrial user annual site inspections writes inspection reports and approves industrial user discharges. Enforces the sewer use ordinance through the preparation and collection of evidence. Develops and supervises the maintenance of the commercial/industrial database. Assesses environmental quality impacts and compliance with regulatory permits. Attends seminar classes and related training opportunities to maintain/increase knowledge concerning applicable environmental situations. Conducts Local Limits evaluations. Prepares the annual Consumer Confidence Report (CCR). Reviews all commercial building/site plans to ensure compliance with city ordinances. Communicates with operational staff at the water and wastewater treatment plants regarding compliance with state regulations. Reviews proposed legislation and regulations at the national state and local levels and working with Department staff provides expert opinion/evaluation of environmental issues recommends proposed courses of action to the Director and assists with implementation.
Budget: With approval from the Director develops and implements the Divisions annual budget. Accountable for the Divisions budgetary compliance. Accountable for the accuracy of payments to contractors. Conducts research in preparation for the annual budget. Has the authority to spend approved budgetary money. Initiates and evaluates quotations bids and proposals for equipment services and supplies. Prepares requisitions for equipment services and supplies.
Customer Service: Communicates with commercial/industrial customers on site to educate business owners on reducing over-strength sewage flows. Considerable responsibility for carrying out and interpreting existing City policies and methods. Interfaces with regulatory agencies, City consultants, commercial account personnel/engineers, and other departments. Visits various industries for meetings and to deliver public visual/oral presentations. Discusses compliance status with commercial/industrial account personnel over the telephone at the office and in the field. Insures good public relations for Compliance Monitoring Division. Develops tables, graphs, brochures, and various other informational materials from summarized analysis. Coordinates customer water quality visits, tests, and responses for customer complaints. Provides information and advisement to the public on water quality and environmental issues.
Perform any other related duties as required or assigned.
Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
RESIDENCY REQUIREMENT
Supplemental Information
RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT
Annual Budget: $1,000, 000 / $500,000
SUPERVISORY RESPONSIBILITIES
This position will directly supervise 2 employees.
This position may indirectly supervise 6 employees.
If applicable, supervisory responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.
ANALYTICAL ABILITY / PROBLEM SOLVING OVERSIGHT
Activities covered by expansive policies and objectives, and oversight as to execution and review.
PLANNING
With regard to general assignments in planning time, method, manner and/or sequence of performance of own work. CONSIDERABLE RESPONSIBILITY; in addition, the organization and delegation of work operations for a Division of employees engaged in Widely diversified activities.
DECISION MAKING
Performs work operations which permit opportunity for decision-making of minor importance. FREQUENTLY; Performs work operations which permit opportunity for decision-making of major importance. FREQUENTLY;
COMMUNICATION SKILLS
Ability to read, analyze, and understand the most complex documents; Ability to respond effectively to the most sensitive inquiries or complaints.
MATHEMATICAL SKILLS
Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to tasks.
CRITICAL THINKING SKILLS
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
SUPERVISION RECEIVED
Under administrative direction, setting up own standard of performance. Virtually self-supervising. Reports to SENIOR MANAGEMENT of the organization.
MENTAL DEMAND
HIGHLY INTENSE; Continual involvement with strategic and operational management functions which relate to both the short-term and long-term time periods.
USE OF MACHINES, EQUIPMENT AND/OR COMPUTER
Regular use of highly complex machines and equipment; specialized or advanced software programs.
ACCURACY
Probable errors would normally not be detected in succeeding operations and could have serious effects in relationships with patrons and/or with the operations of other segments of the organization. Frequent possibilities of error would exist at all times.
PUBLIC CONTACT
Regular contacts with patrons initiated by the employee. Involves furnishing and obtaining information and, attempting to influence the decisions of those contacted. Failure to exercise proper judgment may result in important losses to the organization.
EMPLOYEE CONTACT
Contact with other departments or offices and also frequently with individuals in middle level positions; consulting on problems that necessitate judgment and tact, plus frequent contact with senior level internal officials.
SOFTWARE SKILLS REQUIRED
Accounting Intermediate
Alphanumeric Data Entry Basic
Contact Management Intermediate
Database Basic
Enterprise Resource Planning Basic
Human Resources Systems Basic
Payroll Systems Basic
Presentation/PowerPoint Advanced
Programming Languages Advanced
Spreadsheet Mastery
Word Processing/Typing Mastery
ADDITIONAL SOFTWARE SKILLS
Laboratory Information Management System (LIMS)
Strong working knowledge of Microsoft Office Package Software (Excel, Access, Word, and Outlook) or similar type Software Suite Packages
PHYSICAL ACTIVITIES
While performing the functions of this job, the employee may be required to:
Stand Regularly
Walk Regularly
Sit Regularly
Use hands to handle or feel Regularly
Reach with hands and arms Occasionally
Climb or balance Never
Stoop, kneel, crouch or crawl Occasionally
Talk or hear Continuously
Taste or smell Occasionally
WEIGHT LIFT REQUIREMENTS
The employee must occasionally lift and/or move: Up to 25 pounds
VISION REQUIREMENT
Specific vision abilities required by this job may include: Close vision (use of a computer, equipment, or any other work duties that require clear vision within two (2) feet or less).
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work near moving mechanical parts (spinning shafts, engines, lifts, etc.) Never
Work in high, precarious places (tall structures, bucket lifts, extension ladders, etc.) Never
Fumes or airborne particles (painting, sanding, solvents, flying lint or dust particles, etc.) Never
Toxic or caustic chemicals (including potential for chemical spills, etc.) Frequently
Outdoor weather conditions (exposure to outdoor heat, cold or inclement weather) Regularly
Wet or humid conditions (not weather-related, such as greenhouse, carwash, etc.) Never
Extreme cold (not weather-related, such as freezer, cold storage, etc.) Occasionally
Extreme heat not weather-related, such as furnace, kitchen, ovens, etc. where temp is regularly above 100 degrees F) Occasionally
Risk of electrical shock (live electrical wires, equipment that retains power after shutoff) Never
Work with explosives (TNT, dynamite, nitroglycerine or other related explosives) Never
Risk of radiation (x-ray equipment, nuclear radiation, electromagnetic radiation, etc.) Never
Vibration (jack hammer, soil compactor, equipment that creates high vibration, etc.) Never
The noise level in the work environment is usually Moderate (Business office with computers/printers, light traffic, etc.)
ADDITIONAL INFORMATION
Must have a strong working knowledge of state and federal regulatory requirements for Laboratory Industrial Pretreatment and Water and Wastewater Treatment Facilities including knowledge of the Clean Water Act (CWA)l Safe Drinking Water Act (SDWA)l and Resource Conservation and Recovery Act (RCRA). Strong working knowledge of Industrial Pretreatment programs and Ordinances is required. Knowledge of water quality sampling and laboratory testing methods for water and wastewater treatment. Ability to evaluate sampling data and routine laboratory analysis.
Must have strong working knowledge of Laboratory Information Management Systems. Must have working knowledge of the NELAC/TNI Quality System. Knowledge of the principles of ecology bacteriology and chemistry. Ability to follow oral and written instructions. Strong organizational skills. The ability to formulate and interpret detailed logs and graphs. Ability to communicate clearly and courteously. Ability to remain calm in stressful situations.
Must be able to provide that at least 16 college semester hours in chemistry and 4 college semester hours in microbiology were successfully completed.
Minimum of three years of laboratory experience in water and wastewater analyses
Three years of supervisory experience.
Five years of laboratory management experience, two years of experience administering a LIMS program and three years of experience as an Industrial Pretreatment Coordinator preferred.
Must reside within 45 minutes of City Hall
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technological developments).
The City of Ocala provides a competitive, comprehensive benefit package for all full-time employees.
Health Insurance
We offer both single and family coverage, for employees working 30 or more hours per week.
Dental Insurance
For full time employees, we offer both single and family dental coverage.
Vision Insurance
For full time employees, we offer both single and family vision coverage.
Life Insurance
For full time employees, the City of Ocala provides Basic Life and Accidental Death and Dismemberments policies as an employer paid benefit. Employees can opt for additional coverage such as supplemental voluntary life, spouse life, dependent life, and child life. For full time employees, the City of Ocala provides Basic Life and Accidental Death and Dismemberments policies as an employer paid benefit. Employees can opt for additional coverage such as supplemental voluntary life, spouse life, dependent life, and child life.
Short Term and Long Term Disability
Offered to full time employees, STD and LTD coverages are income replacement benefits that assist policyholders who are unable to work for an extended period of time due to sickness or accidental injury.
Medical FSA (Flexible Spending Account) and Dependent Care FSA
Flexible spending accounts allow employees to pay out-of-pocket medical, dental, vision, and dependent care expenses using pre-tax dollars.
Pet Insurance
We also offer special pet insurance for your pets in the case of illness or accidents, as well as preventative care.
Employee Health & Wellness Center
The City of Ocala offers the use of the City Clinic for those employees, and covered dependents over the age of 8, which have elected one of our health insurance plans. Services offered by the City Clinic include primary care, chronic disease management, labs, x-rays, and wellness coaching.
Voluntary Cancer Insurance
For full time employees, the cancer insurance policy can help provide security if you, or a covered dependent, suddenly become diagnosed with cancer.
Supplemental Critical Care Insurance
Our full time employees have the option of electing critical care insurance that is available to help with medical expenses that could arise from things such as a heart attack or stroke.
Supplemental Accident Insurance
Also available to full time employees, is our Accident Coverage. This supplemental plan can be used to help with expenses like MRIs, physical therapy, and hospital admission.
Legal Plan Insurance
Full time employees can have access to local attorneys for a monthly fee and receive discounts on services such as legal consultation, wills, traffic violations and the purchase or sale of your home. The carrier also has a separate policy assisting with the matter of identity theft and social media monitoring.
Deferred Compensation Plan
Deferred compensation is available to all full-time employees at the time of employment. This benefit allows the employee to defer income without paying taxes until money is withdrawn. Current plan is administered through MissionSquare.
Direct Deposit
Direct deposit automatically deposits your net pay each pay period to your checking or savings account at your own financial institution. Direct deposit is a condition of employment for a person hired by the City.
Each pay period the employee receives an earnings statement showing gross pay, taxes, other deductions, accruals and net pay. Enrollment forms are available at Human Resources or Payroll.
Discounts - Theme Park
Discounts are available to all non-temporary employees at the time of employment.
Employee Assistance Program (EAP)
The Employee Assistance Program is available to all full-time employees and members of your household as an employer paid benefit. The EAP offers emotional wellbeing support in the form as counseling sessions and all sessions are confidential. The EAP also provides daily life assistance, legal services, and financial services.
Holidays and Paid Time off
The City provides paid holidays and paid time off for full-time employees. Refer to the Employee Handbook for details.
Retirement Plan
All full-time employees hired after 10/01/2013, apart from Sworn Police Officers and Firefighters, are enrolled in the 401a Defined Contribution Retirement Plan with MissionSquare. All contributions to the 401a Defined contribution plan are pre-tax and earnings grow tax-deferred. The City contributes 8% and employees contribute 3%. City contributions are 100% vested after one year of employment. You will be enrolled automatically and should take time to review your investment options at your earliest convenience.
Training Programs
The City is committed to provide training programs for all departments and all positions. Risk Management conducts classes in Defensive Driving, Safety, and Insurance. With rare exceptions, classes are offered during working hours, and are open to all eligible employees.
Tuition Reimbursement
All regular, full-time employees are eligible to participate in the tuition reimbursement program.
01
Do you have a high school diploma or GED?
02
Do you possess a valid State of Florida Operator Drivers License with an acceptable driving record OR If you possess a valid out of state license, do you have the ability to obtain a Florida Drivers License prior to employment?
03
What is your highest level of education you possess in the fields of chemistry, microbiology, environmental engineering, marketing, business administration, agriculture etc.?
04
Are you able to provide that at least 16 college semester hours in chemistry and 4 college semester hours in microbiology were successfully completed?
05
How many years of laboratory management experience do you possess?
06
How many years of related management in water and wastewater analyses do you possess?
07
Are you able to meet NELAC Technical Director criteria set forth by the Department of Health ?
08
How many years of experience administering a LIMS program do you possess?
09
How many years of experience as an Industrial Pretreatment Coordinator do you possess?
10
How much experience in related field to the job such as chemistry microbiology environmental engineering, marketing, business administration, agriculture etc. do you possess?
11
Do you have a FDEP Wastewater or Water License?
12
Do you have FIPA or FWPCOA " A" Industrial Pretreatment License?
13
Do you have a FOG I Management Certification ?
14
Do you understand you must reside within 45 minutes of City Hall, 110 SE Watula Ave ?
15
If you feel you qualify for this position due to an equivalent combination of training, education and experience, please explain below:
16
I understand that all information I provide regarding my background, education, certifications, licenses, and work history is subject to verification once an offer of employment has been extended and accepted. I further understand that any false, misleading, or incomplete information, or the omission of relevant information, may be grounds for disqualification from consideration, withdrawal of an employment offer, or dismissal from employment if discovered after I begin work.
17
I understand that, as a condition of employment with the City of Ocala, I will be required to review and electronically sign a Policy and Consent form related to the Lytx in-vehicle safety system. I understand that this consent includes acknowledgment of the collection and use of video, audio, location, and, where applicable, biometric data for safety, compliance, and operational purposes. I further understand that on my first day of employment, an email from noreply@lytx.com will be sent to my City of Ocala employee email address with instructions, and that the form must be completed within twenty-four (24) hours of my official start date.
18
Have you provided a complete employment and education history covering the past ten (10) years, or dating back to high school graduation, whichever period is shorter, within your NeoGov application and/or master profile? Please note: Resumes are welcome; however, they do not substitute for a completed application. Applications that do not include the required employment and education history, or that are otherwise incomplete, will be rejected and will not be considered for further review.
Required Question
Employer City of Ocala
Address 110 SE Watula Ave
City Hall, 3rd Floor
Ocala, Florida, 34471
Phone 352-629-8359
Website https://www.ocalafl.gov/