Manager, Compliance

For the past 162 years, Swisher has been an industry leader known for its iconic products and commitment to high quality standards. With a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. We have a passion for people and helping them build rewarding careers. If you’re ready to create excitement and drive what’s next in the industry, we’d love to hear from you.

The Compliance Manager is responsible for leading site-wide compliance and quality system activities to ensure adherence to internal procedures, regulatory requirements, and industry standards. This role owns the batch record review and release process, deviation investigation program, and calibration system oversight, while driving a proactive compliance strategy that supports operational integrity and inspection readiness. 

Key Responsibilities

• Lead and manage the end-to-end batch record review and release process, ensuring completeness, accuracy, and compliance with established procedures
• Authorize final product release following verification that all documentation, deviations, and process requirements are resolved
• Oversee and lead investigations related to deviations, non-conformance events, and procedural discrepancies
• Ensure thorough root cause analysis and implementation of effective corrective and preventive actions (CAPA)
• Establish and maintain governance processes for deviation tracking, trending, and escalation
• Own and manage the site calibration program, ensuring all measurement and monitoring equipment is maintained in a validated and compliant state
• Ensure calibration schedules are executed and documented in accordance with internal and regulatory standards
• Lead site readiness for internal audits and external regulatory inspections
• Serve as a primary point of contact during audits and inspections, ensuring timely and accurate responses to findings
• Ensure documentation, records, and systems are audit-ready at all times
• Develop, implement, and continuously improve compliance programs, policies, and procedures
• Monitor compliance performance through KPIs, trend analysis, and risk assessments
• Identify gaps and implement sustainable corrective actions to strengthen compliance systems
• Provide leadership, coaching, and development to compliance and QA personnel
• Establish clear expectations and accountability for performance, documentation accuracy, and regulatory adherence
• Partner cross-functionally with Production, Quality, Engineering, and Supply Chain to ensure compliance requirements are embedded into daily operations
• Influence site leadership on compliance risks, operational impacts, and decision-making
• Ensure adherence to regulatory requirements (FDA, OSHA, and other applicable standards) and company policies
• Drive a culture of compliance, accountability, and continuous improvement across the site

Qualifications

• Bachelor’s degree in Engineering, Quality Management, Natural Sciences, or a related field, or equivalent combination of education and experience
• 5+ years of experience in quality assurance, compliance, or manufacturing operations
• Minimum of 2–3 years of leadership experience (direct or matrix)
• Strong knowledge of quality systems, compliance frameworks, and documentation control practices
• Experience leading deviation investigations, root cause analysis, and CAPA programs
• Strong understanding of regulatory requirements (FDA, OSHA, or applicable industry standards)
• Demonstrated ability to lead audits and support regulatory inspections
• Strong analytical, problem-solving, and organizational skills
• Excellent communication and stakeholder management capabilities
• Proficiency in quality systems and Microsoft Office Suite
• Travel: Up to 20%

Preferred Qualifications

• Experience in a union or manufacturing environment
• Lean Manufacturing or Six Sigma certification (Green Belt or higher)
• Experience with electronic quality management systems (eQMS)
• Experience managing calibration systems and validation programs
• Proven track record of leading regulatory inspections and audit responses
• Strong understanding of risk management and compliance analytics

What we offer

• Base salary and bonus program
• Medical, dental, vision, life insurance effective on date of hire
• Generous 401(k) Plan
• Defined Contribution Plan
• Paid vacation and paid holidays
• Tuition reimbursement
• Professional growth and development programs to help advance your career!

Official Contact Information

• Email: All official emails will come from an @Swisher.com address
• Website: Verify job listings and contact details on https://careers.swisher.com

Important: We will never contact you via Teams, Zoom, or Google Meets. If you qualify for an interview, the proper meeting method will be shared with you beforehand. Confidential information should only be shared through secure methods outside of email.