Manager, Commercial Gaming

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Review Vacancy

Date Posted 11/03/26

Applications Due11/30/26

Vacancy ID228224

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NY HELPSNo

55-b/c EligibleNo

AgencyNYS Gaming Commission

TitleManager, Commercial Gaming

Occupational CategoryNo Preference

Salary GradeNS

Bargaining UnitM/C - Managerial/Confidential (Unrepresented)

Salary RangeFrom $97874 to $123715 Annually

Employment Type Full-Time

Appointment Type Temporary

InternshipNo

Jurisdictional Class Exempt Class

Travel Percentage 5%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Schenectady

Street Address 354 Broadway Schenectady, NY 12305

City Schenectady

StateNY

Zip Code12305

Duties Description Reporting to the Manager - Gaming Operations, the Manager, Commercial Gaming will provide general oversight of the Commission's regulation of Commercial Gaming Casinos. This position's duties will include:

• Direction of the monitoring of gaming operations at licensed Casino to ensure compliance with Commission regulations.
• Establish and maintain contact with industry stakeholders, serving as a liaison to address concerns and complaints pertaining to Commercial Gaming.
• Preparation and presentation of compliance actions to the Director of the Division of Gaming and Commission, in coordination with the Office of Counsel.
• Maintaining and exhibiting knowledge, insight, and understanding of the assigned specialized segment of the Division's Commercial Gaming Unit, monitoring legislative and regulatory developments and rulemaking that impacts Commission decisions; utilizing and developing databases and technological tools; anticipating trends and practices in the gaming industry; developing novel and non-traditional pro-active approaches; fostering productive work relationships with all organizations within the gaming industry; and engaging in public outreach and representational opportunities to showcase the goals and strategic vision of the Commission.
• Performance of a full range of supervisory duties including planning, assigning, and evaluating work, performance management, and determining training needs and arranging for necessary training.
• Direct the development and expansion of policies and procedures in accordance with industry best practices and Commission needs.
• Supervision of Gaming Operation Inspectors assigned to Commercial Gaming, whose tasks include:

o Monitor and observe table game dealing procedures, payoffs, and activities to ensure compliance with procedures, rules, and regulations.

o Monitor and observe slot machine procedures, payoffs, and activities to ensure compliance with internal control procedures, rules, and regulations.

o Interact with the public to address complaints.

o Observe drop and count functions.

o Report discrepancies, violations or possible crimes to management and other appropriate authorities.

o Prepare written incident reports that may be used as evidence in court or criminal prosecutions.

• Other duties as assigned by Manager - Gaming Operations.

Minimum Qualifications Candidates must have a bachelor's degree and four years of relevant experience. *

• Substitutions: four years of specialized experience or associate's degree and two years of specialized experience may substitute for bachelor's degree; J.D. or master's degree may substitute for one year of specialized experience; Ph.D. may substitute for two years of specialized experience.

Candidates shall not have any financial interest in the State's racing or gaming industry during or immediately following the term of appointment, as required by law.

Preferred Qualifications:

• Must have a minimum of five (5) years' experience in business and administration or in position enforcing gaming regulations.
• A bachelor's degree appropriate to the Director's duties and responsibilities
• Experience in executive management, legal field, or gaming
• Experience with strategic and financial planning
• Established and proven leadership and management skills
• Exceptional organization and analytical skills
• Strong written and verbal communication skills
• Superior interpersonal skills

Additional Comments Prohibition against Playing and Wagering

Commission employees and family members residing in their households are prohibited from purchasing Lottery tickets or claiming Lottery prizes. Commission employees are prohibited from wagering upon any horse racing, commercial gaming, video lottery gaming, Indian gaming, charitable gaming activities, interactive fantasy sports, and mobile sports wagering within the State. To avoid any appearance of impropriety of conflict of interest, Commission employees will be prohibited from all aspects of promoting, operating, and playing in any charitable gaming, which includes bingo and games of chance such as raffles, whether the organization conducting the game is required to be licensed by the Commission. The prohibition placed upon each Commission employee from assisting with any charitable gaming does not apply to the employees family unless the employee thinks it presents a conflict of interest related to his or her job duties. Commission employees must also avoid any outside activities that could interfere or be perceived to interfere with their job duties.

Pre-Employment Restrictions

The law that established the Commission (specifically, Section 107 or the Racing, Pari-mutuel Wagering and Breeding Law) prohibits any person from being employed by the Commission if, during the period commencing three years prior to employment, such person held any interest in, or employment by, any corporation, association or person engaged in gaming activity with the State.

Equal Opportunity Statement

The NYS Gaming Commission is an equal opportunity employer, does not tolerate discrimination in employment, programs, or activities on any basis protected by federal or state law, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants from all communities to apply. Please direct inquiries to the Office for Equal Opportunity at DEIA@gaming.ny.gov.

Reasonable Accommodation:

If you are an individual with a disability and need assistance to fully participate in the application and interview process for the position sought, please contact us at gam.sm.Accessibility@gaming.ny.gov and we will be happy to assist you.

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources

Telephone

Fax

Email Address hrrecruitment@gaming.ny.gov

Address

Street PO Box 7500

354 Broadway

City Schenectady

State NY

Zip Code 12305

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