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Manager Client Project Management

Highmark Inc

  • PA
  • 4 days ago

    Highlights

    This job will be expected to provide leadership oversight to a group of program and project managers within a value stream, with a likely focus on large data transformation efforts that support enterprise data architecture, integrity, analytics, or member experience. The incumbent"s focus will be to support the team in the delivery of the projects within their domain, where delivery teams mostly operate in an agile way and manage both product and project delivery type of efforts.
    Highmark Inc

    Numbers & Facts

    LocationPA
    IndustryHealthcare Services
    Company Size1,000 to 1,499 employees
    Year Founded1996
    Websitehttps://www.highmark.com/hmk2/index.shtml

    Description

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    Manager Client Project Management

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    Manager Client Project Management

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    PA, Working at Home - Pennsylvania

    Company :

    Highmark Health

    Job Description :

    JOB SUMMARY

    This job will be expected to provide leadership oversight to a group of program and project managers within a value stream, with a likely focus on large data transformation efforts that support enterprise data architecture, integrity, analytics, or member experience. The incumbent"s focus will be to support the team in the delivery of the projects within their domain, where delivery teams mostly operate in an agile way and manage both product and project delivery type of efforts. To achieve the larger strategy, the incumbent must build strong, collaborative relationships with Product Managers and Product Owners, functioning as an effective leadership trio. The incumbent will be expected to have a clear understanding of the projects being managed by their team and ensure that all delivery management processes are being followed correctly. Will provide training and mentoring to the development of the team to improve their skills. In the event where a project would require additional leadership support the manager is expected to step in and remove obstacles and support stakeholder management.

    ESSENTIAL RESPONSIBILITIES

    • Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.

    • Manages the assignment of project managers to specific requests for work. Ensures that the project manager has proper information about impacted domains and reviews outputs to ensure that they are completed successfully.

    • Supports delivery owner in allocation of resources from across the matrixed organization. Resolves conflicts in scheduling that may require cross domain coordination or excitations. Reviewing work plans and breakdowns to ensure that all required activities are being addressed. Review project budget and allocations to ensure correct delivery of the project. Reviews risk identification to ensure that all appropriate risks are identified for the project. Review communication plans and stakeholder identification to ensure completeness.

    • Reviews communication and status and engages in go to green plans for all yellow or red projects. Support issue resolution through engagement of their experience and involvement of other teams.

    • Validate that all project budget and time tracking progress has been completed correctly and timely. Engage and help to address any project with budget variances. Review and approve all change controls before presentation to stakeholders.

    • Facilitate lessons learned activities for projects that are closing out. Ensure that all project artifacts are documented and archived.

    • Actively engage in all Yellow / Red projects to resolve open issues. Be prepared to accept and manage escalations for projects in their domains. Have regular meetings with the stakeholders for critical projects. Ensure that any issues for project are properly escalated to senior leadership.

    • Other duties as assigned or requested.

    EDUCATION

    Required

    • Bachelor"s Degree in Healthcare, Business, Information Technology or relevant experience and/or education as determined by the company in lieu of bachelor's degree.

    Substitutions

    • None

    Preferred

    • None

    EXPERIENCE

    Required

    • 7 years of Project Delivery Experience

    • 7 years of Client Relationship Management

    Preferred

    • 3 years of Team Leadership and Management
    • Product and Project Delivery
    • Agile Delivery Management
    • Data Transformation

    LICENSES OR CERTIFICATIONS

    Required

    • None

    Preferred

    • PMI - Project Management Professional

    SKILLS

    • Project Management

    • Financial Planning and Management

    • Strong Communication Skills

    • Problem Management and Resolution

    • Working in a Matrixed Organization

    • Client Expectations Management

    Language (Other than English)

    None

    Travel Required

    25% - 50%

    PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

    Position Type

    Office-Based

    Teaches / trains others regularly

    Rarely

    Travel regularly from the office to various work sites or from site-to-site

    Occasionally

    Works primarily out-of-the office selling products/services (sales employees)

    Never

    Physical work site required

    Yes

    Lifting: up to 10 pounds

    Constantly

    Lifting: 10 to 25 pounds

    Rarely

    Lifting: 25 to 50 pounds

    Never

    Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

    Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

    As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.

    Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

    Pay Range Minimum:

    $118,400.00

    Pay Range Maximum:

    $196,800.00

    Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

    Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

    We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

    For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

    California Consumer Privacy Act Employees, Contractors, and Applicants Notice

    Recruitment Fraud Alert

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    Job Details

    • Job category Project Management
    • Position Type Full Time
    • Posted 09/04/2026
    • Location(s) PA, Working at Home - Pennsylvania
    • Line of Business
    • Entity
    • Recruiter
    • Hiring Manager
    • Experience Level
    • Job Family Project Management-HM
    • Req ID J286546

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    Highmark Health is an independent licensee of the Blue Cross Blue Shield Association.

    Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

    We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

    We provide reasonable accommodations to applicants with disabilities or who require accommodations for sincerely held religious beliefs or for known limitations related to pregnancy, childbirth, or related medical conditions. If you need an accommodation, please contact HRServices@highmarkhealth.org. This email is exclusively for accommodation requests under applicable laws.

    2026 Highmark Health. All Rights Reserved.

    About Company

    Highmark provides millions of people with the security of quality health insurance

    Our history of helping families and companies with their health insurance needs dates to the 1930s, when our predecessor companies were established to help Pennsylvania's residents pay for health care.

    Highmark was created in 1996 by the consolidation of two Pennsylvania licensees of the Blue Cross and Blue Shield Association — Pennsylvania Blue Shield (now Highmark Blue Shield) and Blue Cross of Western Pennsylvania (now Highmark Blue Cross Blue Shield). We are now one of the largest health insurers in the United States.

    Highmark's officers and board of directors set the company's strategic direction and corporate policies. They are guided by our mission, vision and values.

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