Manager, Chief Program Office - U.S. Division

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Job Type

Full-time

Description

Title: Manager, Chief Program Office - U.S. Division

Department: U.S. Division Management Unit

Center Background: The Center for Reproductive Rights is a global human rights organization working to ensure that reproductive rights are protected in law as fundamental human rights worldwide. With offices in New York City, and Washington, D.C.; Nairobi, Kenya; Bogota, Colombia; and Geneva, Switzerland, the Center is a non-profit, non-partisan organization changing law and policy throughout Africa, Asia, Europe, Latin America and the Caribbean, and the United States. Our 270+ diverse professionals are committed to advancing the Center's human rights mission through game-changing litigation, legal policy, and advocacy work. This has powered the Center's exceptional growth to an operating budget of over $60 million and won the respect of law firms in countries around the world. Our global pro bono network includes over 3,000 lawyers across 6 continents, 88 countries, and 140+ law firms. Last year, law firms contributed over $35 million USD in pro bono legal services. The Center's Strategic Plan sets a high mark for impact: By 2030, half of the world's population will be living under stronger protections for reproductive rights than they were in 2020. The Center has a record of success to back up this ambitious goal. Since our founding in 1992, the Center has transformed how reproductive rights are understood and applied by courts, governments, and human rights bodies worldwide on issues including maternal health, abortion, assisted reproduction, and adolescent sexual and reproductive health and rights. We have won groundbreaking cases before national courts, U.N. Committees, and regional human rights bodies. The Center has also led development of historic, proactive legislation advancing robust protections for reproductive rights. It has built the legal capacity of women's rights advocates in more than 65 countries and counting. To learn more about the Center, please go to www.reproductiverights.org .

The Job: The Manager, Chief Program Office - U.S. Division, reports directly to the Chief of Staff, U.S. Division, and plays a key role in supporting the effective operation of the Office of the Chief Program Officer and U.S. Division Management Unit. The Manager will ensure the CPO is well prepared for meetings, travel, and other engagements by anticipating needs and coordinating and developing high-quality agendas, briefing materials, and other information. They will own key management processes, including the weekly CEO Report, establishing clear processes and expectations, training and supporting contributors, and identifying opportunities for continuous improvement. The Manager will take a proactive, forward-looking approach, identifying needs and developing solutions that strengthen the systems and processes supporting the CPO and U.S. Division Management Unit. Approximately 25% of the role will provide direct administrative support to the CPO, including complex scheduling, travel coordination, and expense management.

This position will be based in the Center's Washington D.C. office in a hybrid model of 3 days in-office, 2 days working-from-home.

Primary Responsibilities:

CPO Preparation & Engagement Support

• Anticipate the CPO's preparation needs for meetings, events, travel, and other engagements and ensure relevant information and materials are available in advance.
• Develop briefing materials by identifying the information needed, gathering and synthesizing input from relevant colleagues, and drafting materials as appropriate.
• Manage briefing processes from start to finish, including establishing timelines, coordinating contributors, reviewing materials for completeness and clarity, and ensuring timely delivery.
• Maintain a forward-looking view of the CPO's calendar and priorities to identify upcoming preparation needs, potential gaps, and opportunities to improve the CPO's preparedness.
• Track and coordinate follow-up from CPO meetings and engagements, including decisions, commitments, requests for information, and next steps, ensuring appropriate items are communicated and advanced.
• Plan and coordinate CPO-led meetings, events, and other engagements as needed.

Management Processes & Continuous Improvement

• Manage and continuously improve reporting processes, including reports for the CEO and other high-level stakeholders. Establish reporting standards, timelines, and quality expectations; independently resolve routine process issues; and ensure accurate, consistent, and timely submissions across contributing teams
• Develop guidance and lead training for staff contributing to the CEO Report to establish consistent expectations and strengthen the quality and usefulness of submissions.
• Continuously assess and improve existing administrative and operational processes, gathering feedback and applying lessons learned to recommend and implement improvements
• Independently manage assigned operational projects and cross-functional initiatives on behalf of the Chief of Staff, CPO, and U.S. Division Management Unit, independently developing an approach, coordinating stakeholders and deliverables, and driving work through completion.
• Develop and maintain tools, guidance, and documentation that support consistent and effective ways of working.

CPO Administrative Support

• Manage the CPO's calendar, using judgment to prioritize competing demands and anticipate scheduling needs.
• Coordinate and book travel, including transportation, accommodations, itineraries, and related logistics.
• Prepare and process expense reports and related documentation accurately and on time.
• Coordinate meeting logistics and other administrative needs necessary for the effective operation of the Office of the CPO.
• Other duties as assigned.

Compensation: The annual salary for this position is $98,000. This salary reflects a position based in New York City or Washington, D.C. This salary will be subject to a downward locality adjustment if authorization is granted to work outside the location listed in this posting. Note that most of the salaries listed on our job postings reflect New York, NY salaries, where our National offices are headquartered.

Union Status: This position will be part of the CRR Union, a shop within Local 2110 United Auto Workers-Technical, Office, and Professional Workers Union.

FLSA Exempt Status: This position is an exempt position.

Level: P4

Benefits:

• Health: The Center provides a comprehensive health insurance plan with no in-network deductible and best-in-class reproductive healthcare coverage, including infertility. The Center also offers Dental and Vision coverage.
• Well-being: The Center offers resources to help prevent and recover from burnout through different programs that enable mental, physical, and community well-being. The Center provides generous leave, including paid parental leave, personal days, vacation, and sick leave. We are closed the last week of December to allow staff to spend winter holiday time with their loved ones.
• Investment: After the first year of employment, the Center will contribute 7.5% of your annual salary to a 401(k) (applicable only in US and Kenya).

Commitment to Diversity, Equity, and Inclusion

The Center is committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage people from all communities to apply. If you are excited about this role but unsure about whether your experience aligns with the job description, we encourage you to apply. You may be the right candidate for this or other roles. To learn more about the Center's commitment to Diversity, Equity, and Inclusion, please visit Diversity, Equity and Inclusion | Center for Reproductive Rights.

Center policy on visa sponsorship for U.S.-based positions: Applicants for employment in the U.S. must have valid work authorization that does not now and will not in the future require sponsorship of a visa for employment authorization in the U.S. by The Center for Reproductive Rights.

Requirements

Qualifications:

• Bachelor's degree required.
• Strong commitment to the Center's mission, purpose, and values.
• 8+ years of professional experience in project management, executive support, operations, process improvement, or related areas.
• Strong proficiency with Microsoft 365, including Outlook, Word, PowerPoint, Teams, and SharePoint, and preference for a demonstrated experience using Monday.com or similar project management tools.
• Demonstrated ability to manage multiple priorities, deadlines, and contributors simultaneously and independently
• Excellent written communication skills, including the ability to synthesize information from multiple sources and develop clear, concise materials for senior leaders.
• Experience collaborating across teams and with colleagues at different levels of an organization, including senior leadership, while managing confidential and sensitive information with discretion.
• Ability to give and receive feedback professionally, and to provide openness and honesty in communications.