Manager CBO Collections Accounts Receivable

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our growing network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians.

With the support of more than 34,000 team members, we promote a forward-thinking philosophy through our BayCare Values: Demonstrate a consistent commitment to BayCare Health System's core values of trust, respect, and dignity in all interactions with patients, families, team members, and the community, supporting our shared responsibility to achieve excellence in the communities we serve.

Position Details:

Facility: BayCare Health System, Central Business Office Admin-BCHS

Location: Clearwater, FL (Hybrid)

Status: Full Time

Exempt: Yes

Shift Hours: 8:00 AM - 4:30 PM

The Manager CBO Collections AR:

Responsible for directing the day-to-day management of functions to include managing, planning, and overseeing all BayCare Hospitals, BayCare Outreach, BayCare Imaging Centers, BayCare Medical Group and BayCare Urgent Care Centers collections and accounts receivables processes.

Works to ensure accounts receivables are worked timely and effectively to maximize the cash flow. Responsible in maintaining high levels of quality, technology, and customer satisfaction while maximizing reimbursement. Responsible for the collections, denials and credit balances for all business lines.

Develops and reviews policies and procedures and department goals and objectives. Responsible for organizing data into useful information and strategic and operational decision-making purposes, directing and implementing system-wide projects as directed.

Required specific skills include:

• Knowledge of billing and collection practices
• Compliance and billing of all business lines and systems used for those business lines to manager accounts receivables

Responsible for conducting team member education, training, and work process development to ensure high level accuracy. Maintain the accounts receivable within the area of responsibility and keep Leadership informed of issues, trends, and all developments that could impact A/R.

Minimum Qualifications

Experience

• Requires 3 years - Supervisory Role in a related field
• Requires 5 years - Collections or Accounts Receivable or Patient Financial Services experience

Education

Required

• High School Graduate or Equivalent GED

Preferred

• Bachelor's Degree

Credentials

Preferred

• AAHAM Certified Patient Account Manager

Preferred

• CPAM (Patient Accounts)

Benefits:

BayCare offers a competitive total reward package including benefits, paid time off, tuition reimbursement, 401k match and additional yearly contribution, yearly performance appraisals with merit increases, yearly team award bonus, community discounts and the chance to be part of an amazing team and a great place to work!

Leadership Competencies

• Communication: Communicates in a clear, authentic, and transparent manner to meet the needs of others to ensure messages are received and mutually understood.
• Emotional Intelligence: Demonstrates self-awareness and manages one's emotions. Recognizes and responds constructively to others' emotions and builds meaningful relationships.
• Talent and Team Development: Develops team members and teams by empowering them, setting clear expectations, providing learning opportunities, and supporting ongoing growth.
• Change Champion: Demonstrates a commitment to enhance performance by engaging and promoting change, continuous improvement, adaptability, and innovation.
• Collaboration: Collaborates by sharing responsibility, transparent exchange of information, and collective problem-solving to achieve mutually beneficial solutions.
• Results Driven: Takes ownership of outcomes by setting clear, measurable goals and aligning team efforts and resources to achieve them.
• Inclusion and Belonging: Creates an inclusive environment that values all perspectives, respects individuality, and fosters an environment where all feel a sense of belonging.

If you strive to make the difference through delivering or supporting high-quality, compassionate care, we invite you to join our extraordinary team. Together, let's continue to put our community at the heart of everything we do and drive positive change in health care.

Equal Opportunity Employer Veterans/Disabled