| Location | Long Beach, California |
| Salary | $156,665.60–$235,019.20 Per Year |
MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.
Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.
Responsibilities:Title: Manager, Cardiac Surgery Clinic
Location: Long Beach
Department: Cardiac Surgery Clinic
Status: Full-time
Shift: Day
Pay Range*: $156,665.60 - $235,019.20/annually
MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.
Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.
Position Summary
The Clinic Manager is responsible for the clinical, administrative, financial, and operational oversight of all the Cardiothoracic Surgery outpatient clinics at Long Beach Memorial Medical Center. The manager ensures the clinic delivers timely, high-quality, patient-centered care across the surgical continuum, from referral and consultation through pre-operative workup, post-operative follow-up, and long-term surveillance. The role works closely with surgeons, advanced practice providers, the OR, cardiology, and other Memorial Heart and Vascular Institute (MHVI) service lines. It applies the five Simply Better steps in every patient, physician, and team member interaction and supports accreditation, quality, productivity, and service goals.
Essential Functions and Responsibilities of the Job
Directs daily clinic operations, including patient access, scheduling, templates, patient flow, and clinic throughput for all cardiothoracic surgery providers.
Partners with surgeons and the medical director to build and maintain a collaborative, open-communication culture and to resolve concerns promptly.
Coordinates the surgical patient pathway. This covers new referrals, pre-operative testing and clearance, surgical scheduling and authorizations, post-operative visits, and transitions to cardiac rehab and cardiology.
Supervises and develops clinic staff (NPs, RNs, LVNs, schedulers, front-office and patient access staff). Responsibilities include hiring, onboarding, competency validation, scheduling, performance management, and engagement.
Maintains compliance with accreditation, regulatory, and licensing standards, including The Joint Commission, CMS, and STS/registry data requirements. Ensures the clinic is survey-ready at all times.
Oversees revenue cycle functions: charge capture, coding accuracy, co-pay collection, prior authorizations, denials follow-up, and reimbursement.
Manages the clinic budget, labor productivity, and supply utilization, including ordering and approvals within budget.
Monitors quality, safety, and patient experience metrics. Leads performance improvement using Lean methodology, implements countermeasures, and escalates issues as needed.
Supports provider onboarding, credentialing, insurance enrollment, and orientation.
Tracks and reports provider schedules, hours worked, and productivity.
Facilitates clinic and service line meetings: sets agendas with physician leaders, records minutes, and follow up on action items.
Develops, reviews, and updates clinic policies and procedures with clinical leadership.
Provides clinical coverage when needed to meet patient demand or staffing needs.
Performs other duties as assigned.
*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.
Qualifications:Minimum Requirements
Qualifications/Work Experience:
Education/Licensure/Certification: