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Manager, Business Operations, Analytics & Contracting

Aramark

  • Rockville, MD
  • 5 days ago
  • $70,000–$100,000 Per Year

Highlights

This role serves as a key business partner, delivering actionable insights, managing contracting processes, developing executive-level reporting, and leading initiatives that improve operational efficiency, strengthen decision-making, and support the successful execution of the team's strategic objectives. As a key member of the Rooms Distribution team, this role will help strengthen organizational reporting and analytical capabilities, support contract lifecycle management, and contribute to the successful execution of strategic and operational priorities.

Numbers & Facts

LocationRockville, MD
IndustryFood and Beverage Production
Salary$70,000–$100,000 Per Year
Company Size10,000 employees or more
Year Founded1936
Websitehttps://www.aramark.com/

Description

Job Description

We are seeking a Manager, Business Operations, Analytics & Contracting to support the Rooms Distribution team through business analytics, contract administration, reporting, and operational project management. This role serves as a key business partner, delivering actionable insights, managing contracting processes, developing executive-level reporting, and leading initiatives that improve operational efficiency, strengthen decision-making, and support the successful execution of the team's strategic objectives.

This position plays a critical role in enabling strategic decision-making through advanced analytics, executive-level reporting, business performance monitoring, and the development of compelling presentations for senior leadership. The Manager will ensure the accuracy, integrity, and effectiveness of key data, reporting, and contracting processes that support the teams objectives.

Working closely with Distribution leadership and cross-functional partners, the Manager will support sourcing and contracting initiatives, identify opportunities for process improvement, and deliver actionable recommendations that drive business results. The ideal candidate combines strong analytical capabilities with exceptional attention to detail and the ability to translate complex information into clear, meaningful insights for a variety of stakeholders.

As a key member of the Rooms Distribution team, this role will help strengthen organizational reporting and analytical capabilities, support contract lifecycle management, and contribute to the successful execution of strategic and operational priorities

Job Responsibilities

Business Analytics, Reporting & Insights

  • Analyze sales, sourcing, and performance data for the Amenities, Textiles, and OS&E teams.
  • Develop and maintain reports, dashboards, and scorecards for Rooms Distribution categories and supplier partners.
  • Perform ad hoc analyses to support strategic decision-making and business planning.
  • Track productivity metrics and measure the effectiveness of team initiatives.
  • Develop executive-level presentations, business reviews, and analytical summaries that communicate key findings and recommendations.
  • Support leadership, customer, supplier, and board presentations as needed.
  • Ensure the accuracy and integrity of reporting, data, and analytical outputs.

Business Operations & Strategic Initiatives

  • Support cross-functional projects and initiatives that advance Rooms Distribution objectives.
  • Provide analytical support for strategic projects, sourcing activities, and business priorities.
  • Assist with RFP analysis, supplier evaluations, financial modeling, and proposal assessments.
  • Coordinate project deliverables, timelines, and stakeholder communications.
  • Partner with internal stakeholders to support reporting needs, data requests, and operational priorities.
  • Collaborate with Distribution, Sourcing, Finance, Legal, and Operations teams to drive alignment and execution.

Contracting & Systems Administration

  • Serve as the primary administrator for contract management systems, tools, and reporting.
  • Manage contract setup, maintenance, tracking, and lifecycle administration.
  • Maintain contract records, documentation, workflows, and data governance standards.
  • Ensure contract information remains accurate, current, and accessible.
  • Prepare contract analyses, summaries, and reporting for leadership review.
  • Identify and implement process improvements that enhance operational efficiency, data quality, and reporting capabilities.
  • Partner with Legal, Procurement, Finance, and business stakeholders to support contract execution and compliance.

Qualifications

Years of Relevant Experience

  • 5-10 years of experience in business analytics, procurement, supply chain, contracting, finance, business operations, management consulting, or related disciplines.
  • Experience supporting executive leadership through reporting, analytics, and strategic recommendations preferred.

Education Requirements

  • Bachelors degree in Business, Supply Chain, Finance, Economics, Data Analytics, Information Systems, or a related field.
  • Advanced analytical or business intelligence training/certifications preferred.

Travel Requirements

  • Up to 10-15%, all modes of transportation
  • Travel to: Corporate meetings, distributor meetings, trade shows

Benefits

COMPENSATION: The salary range for this position is $70,000-$100,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

About Company

We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.

Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

Beyond great service
Another key part of what makes us different is something we call service excellence.

To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.

The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

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