Aftercare, Behavioral Health, CPR Certification, Clinical Support, Coaching, Communication Skills, Computer Skills, Computer-Based Training (CBT), Employee Assistance Plan, Healthcare, Human Resources, Medical Records, On Call, Patient Care, Presentation/Verbal Skills, Psychiatry and Mental Health, Record Keeping, Reporting Skills, Sales Prospecting, Team Building, Training/Teaching, Writing Skills
LOCATION
Jacksonville, FL
POSTED
6 days ago
Lakeview Health has helped thousands of people detox, recover and remain abstinent from dangerous substances. We strive to be the best in the addiction treatment field through our proven treatment programs, experienced staff, and amenity-rich campus. At Lakeview Health, we deliver experiences designed by the best team of caregivers in the nation. Through our aftercare program, we are able to extend lasting support to our alumni community.
We are seeking a Behavioral Health Technician Manager to add to our dynamic team! The BHT Manager provides supervision and coordinates training for Behavioral Health Technicians and Recovery Support Specialist staff while maintaining work schedules to ensure adequate coverage on all shifts. This position requires certification as a Certified Recovery Residence Administrator or pursuing CRRA certification.
Responsibilities
Responsible for editing time report and ensure that the time reported is correct
Responsible for generating work schedules and ensuring all shifts are adequately covered
Responsible for hiring support staff (Behavioral Health Technicians, Recovery Support Specialist) with assistance from Human Resources as appropriate
Coordinate training for Behavioral Health Technicians and Recovery Support Specialist as needed. Conduct periodic meetings with staff as needed
Prepare and conduct evaluations for Behavioral Health Technicians and Recovery Support Specialist. Obtain approvals from Human Resources prior to meeting with the staff
Assist with de-escalation of patients as needed. Document all direct care with patients in medical record
Monitor staff documentation
Review all occurrence reports and patient grievances and process with morning U.R. team
Coordinate communication between Behavioral Health Technicians and Recovery Support Specialist with clinical staff and medical staff
On call Behavioral Health Technicians and Recovery Support Specialist call outs
Supervise/Coordinate non-clinical patients' outings with approval from Executive Director
Work closely with Lead Behavioral Technician; supervise and direct clinical support team through Lead Behavioral Technician on all shifts
Must maintain a professional demeanor and appearance, must not appear impaired or disoriented, but rather must present coherent and articulate speech, kept appearance, alert, oriented, and responsive to patients' needs and concerns
Must be able to work in a constant state of alertness to perform the job safely
Must be able to work in a cooperative manner with coworkers, managers, clients, and prospective clients
Must be emotionally and physically capable of working effectively in stressful situations
Regular attendance
Qualifications
Must be CRRA (Certified Recovery Residence Administrator) certified or pursuing CRRA certification
Three years' experience in addiction or mental health
One year's experience in a supervisory position
Verbal or written communication skills
Must be able to walk within the facility and on the grounds of the facility for approximately 1 mile per 8-hour shift
Must be able to continuously sit for approximately 3 hours per 8-hour shift
Must be able to administer CPR and be certified
Maintain records and have good communication skills
Must be able to see 20/40 corrected in each eye and hear (hearing aid acceptable)
If recovering, two years of continuous verifiable abstinence
Preferred Qualifications
Bachelor's degree in behavioral sciences
Certified Rehabilitation Counselor certification
Computer skills preferred
We're officially a Great Place to Work! We've always believed that supporting our team is just as important as supporting our patients. Now, we're proud to share that we've earned Great Place to Work Certification - based entirely on feedback from our own employees. Read more here: https://ow.ly/YQ1C50WuRH1
This certification reflects the culture we've worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership.
At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.
Medical Coverage - Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.
Expanded Coverage - Options for domestic partners and a wider network of in-network providers.
Mental Health Support - Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.
Voluntary Coverages - Pet insurance, home and auto insurance, family legal services, and more.
Student Loan Repayment - Available for nurses and therapists.
Retirement Benefits - 401(k) plan through Voya to help employees plan for the future.
Generous PTO - A robust paid time off policy to support work-life balance.
Voluntary Benefits for Part-Time Employees - Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.