Manager, Arena Security

We are seeking an experienced and motivated Manager, Arena Security to join our team. In this high-impact role, you will support all facets of managing, training, and deployment of full-time safety and security that will protect team members, guests, vendors, and all properties at Mortgage Matchup Center and 5G Performance Center while also playing a key role in broader department initiatives.Your role on the team:

Develop and implement procedures for staff to conduct briefings using consistent methodologies and leads briefing sessions as neededPerform and maintain consistent, periodic schedule for basic safety inspections of the inside and outside of the facility.Lead management and maintenance of security technologies. Including cameras, access control systems, and related infrastructure, while developing end-of-life replacement plans and budgetsSupport staff scheduling to ensure adequate coverage for events, daily operations, and emergency needsConduct follow-up calls with guests who raise concerns or file complaints, ensuring issues are addressed. Compile and process all information for claims and legal mattersCompile, document, and process all information related to claims, incidents, and legal matters; coordinate with internal and external counsel when requiredMaintain confidentiality on all lawsuits and company business issuesGeneral knowledge of life safety codes for compliance during events.Frequent attendance and participation in meetings involving team members of all levels, including front-line employees, executives, clients, and vendors.

What We Need from Our Manager, Arena Security:

Must demonstrate excellent verbal and written communication skills to develop posting, briefing sheets and interact with internal and external partners at all levels of the organization.Ability to respond to incidents during events and must have excellent problem-solving skills and ability to work under pressureAt least 3-5 years of industry experience and supervisory experienceExperience leading organizations of 100+ employees preferredOSHA 10 card required; OSHA 30 preferred (must be acquired within 6 months of start