Manager, Analytics - Lakeland

Bachelor’s degree in Analytics, Data Science, Statistics, Engineering, Information Technology, Computer Science, or other analytical discipline or equivalent combination of formal training/certification and professional work experience that demonstrates the prerequisite competence to perform the duties of this position. More than 10 years of: performing an analytical function involving critical thinking and applying advanced problem-solving methods.

Required Qualifications

• Bachelor’s degree in Analytics, Data Science, Statistics, Engineering, Information Technology, Computer Science, or other analytical discipline or equivalent combination of formal training/certification and professional work experience that demonstrates the prerequisite competence to perform the duties of this position
• 10 years of:
  • performing an analytical function involving critical thinking and applying advanced problem-solving methods
  • experience managing medium-to-large cross-functional projects
  • working in a position requiring documenting requirements, developing presentation materials and developing reports
• 3 years of management or supervisory experience
• strong interpersonal, leadership and management skills
• expert knowledge of analytics strategies, tools, and best practices
• critical thinking, agility and adeptness in understanding new information, processes and technology
• strong project management skills
• change leadership skills
• ability to manipulate and analyze data
• ability and willingness to stay up-to-date on technological developments
• ability to plan, prioritize, and organize multiple initiatives, resources, and deadlines to achieve business goals
• written and verbal communication skills
• intermediate knowledge of Microsoft Word and PowerPoint skills
• advanced knowledge of Microsoft Excel and Access skills
• knowledge of Power BI or data visualization solutions
• knowledge of Dataverse and Power Platform ecosystem

Preferred Qualifications

• MBA or Master’s degree in Analytics, Information Technology, Computer Science, Statistics, Engineering or other analytical discipline
• More than 10 years of:
  • performing an analytical function involving critical thinking and applying advanced problem-solving methods
  • experience managing medium to large cross-functional projects
  • working in a position requiring documenting requirements, developing presentation materials and developing reports
• more than 3 years of management or supervisory experience
• professional certification in data science
• Certified Analytics Professional
• expert knowledge of Microsoft Excel
• knowledge of Publix business systems and data sources
• knowledge of CCaaS – Contact Center as a Service Solution and Social Engagement Software
• knowledge of Social Listening platforms

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