Manager 1, Roosevelt Administration Manager

Manager 1, Roosevelt Administration Manager

Salary

$95,763.20 - $129,272.00 Annually

Location

Eugene, OR

Job Type

Full-Time

Job Number

04559

Department

Public Works Department

Division

Public Works Maintenance

Opening Date

10/30/2026

Closing Date

11/16/2026 7:00 AM Pacific

• Description
• Benefits
• Questions

General Statement of Duties

The City of Eugene Public Works Department is seeking a highly skilled and collaborative Administrative Services Office Manager to supervise, direct, and manage the functional activities of the Public Works Maintenance (PWM) and Parks and Open Space (POS) Divisions: administrative, financial, personnel, customer service, business automations, and emergency management support systems. This senior-level administrative manager oversees a multidisciplinary paraprofessional team, manages multimillion-dollar administrative budgets, coordinates cross-divisional operations, and serves as a key member of the Roosevelt Service Section Leadership Team. The Office Manager plays a central role in developing internal systems, ensuring compliance with City policies, supporting supervisors and staff, improving the operational efficiency of the Roosevelt Yard, and filling key Incident Command (IC) roles during a Public Works emergency activation.

Application Deadline: Monday, October 16, 2026, at 7:00 a.m. P.T.

Accepting Online Applications only through the City of Eugene Website

Information on How to Apply

Classification: Manager 1, Roosevelt Administration Manager

Salary: $46.04 - $62.15 hourly / $95,763.20 - $129,272.00 Annually

The City of Eugene determines starting pay within the range based on relevant education and experience as provided by the applicant in their application materials. This process is consistent with the Oregon Equal Pay Act (OEPA).

Department, Division: Public Works, Maintenance & Parks and Open Space

Position Information: Non-Represented, Exempt

Work Location: 1820 Roosevelt Blvd., Eugene

Schedule: Monday - Friday, 8:00 a.m. - 4:30 p.m. with the flexibility per business need. This position is responsible for responding during PW-involved emergency events and may be on-call during the emergency response.

Benefits: The City of Eugene offers robust and competitive benefits. For more information, select the Benefits Tab, or view benefits summaries as well as see information about all employee benefits.

Living & Working in Eugene: Information about living in Eugene, how the City of Eugene operates, and more can be found on our website.

Examples of Duties Performed - Duties may include but are not limited to the following

Section Leadership & Strategic Management

• Serves on the Roosevelt Service Section Leadership Team; collaborates with Budget Analysts and division leadership to support operational strategy and section-level planning.
• Participates in Public Works Maintenance and Parks & Open Space divisions strategic planning.
• Develops, implements, and evaluates administrative work plans; contributes to division-wide service improvement initiatives.
• Provides policy analysis, organizational assessment, and strategic consulting services to division management.

Administrative & Operational Oversight

• Manages administrative support functions for approximately 250 employees across PWM and POS, ensuring high-quality, compliant, and customer-focused service delivery.
• Oversees personnel action processing, payroll administration, onboarding, executive support, customer service operations, contract administration, procurement, accounts payable, and information systems coordination.
• Designs and improves analog and digital workflows, business automations, and operational processes to enhance accuracy, efficiency, and user experience.
• Coordinates cross-divisional administrative needs and special projects, and represents cross-divisional operations in organization-wide projects.
• Oversees the New Employee Mentorship Program, analyze program efficacy and align program with leadership goals, build and maintain program business automations; produce annual program report for Division Directors; collaborate with city-wide training efforts.
• Oversees customer service delivery for a few dozen complex program areas.

Financial Management

• Administers and monitors multimillion-dollar administrative budgets; reviews expenditures; ensures alignment with City financial policies and operational priorities.
• Works closely with Budget Analysts to improve financial processes and reporting systems.

Supervision & Staff Development

• Exercises full supervisory authority over the Administrative Services Team (7-11 paraprofessional employees). Administrative tasks include, but are not limited to, human resources (onboarding, processing employment changes and terminating employment, EARF's, time entry, training records), contract administration and management, invoices (accounts receivable and payable), purchase order administration and payments, Roosevelt Incident Command/Emergency Management program coordination, and high-volume community request intake and routing. Responsibilities include hiring, onboarding, training, coaching, performance evaluation, discipline, and termination.
• Develops team goals and work plans; monitors workflow; evaluates work products for compliance with policy, quality standards, and customer requirements.
• Builds and maintains a high-trust, high-functioning administrative team and provides peer-level support to Roosevelt Yard supervisors.
• Promotes mentorship, employee engagement, stability, and long-term skill development throughout the section.

Emergency Management

• Supports and participates in Public Works emergency response activations in roles such as Call Center Branch Director or Incident Command Staff.
• Oversees Emergency Management Senior Program Coordinator and ensures preparedness of section-level response systems.

Organizational Development & Customer Service

• Identifies gaps, conducts root cause analysis, and designs organizational solutions that align with Roosevelt Yard culture and operational realities.
• Oversees customer service operations for high-volume reception, public information, and internal support structures.
• Ensures consistent, professional, and responsive communication with employees, supervisors, managers, contractors, and community members.

To view detailed information on the duties, knowledge, and abilities that may be expected for this position, please see the classification: Manager 1, Roosevelt Administration Manager

Qualifications

Minimum Qualifications

Experience

Five years of professional experience developing, implementing, and managing programs, projects, and/or personnel functions within an organizational unit, including two years in a full supervisory role. Experience in municipal operations, Public Works, emergency management, or cross-divisional coordination is highly desirable.

Education

Bachelor's degree from an accredited college or university with major coursework in business administration, public administration, economics, finance, or a related field.

Background

Must pass a background check.

License

Valid Oregon driver's license (or, the ability to obtain by date of hire); must pass driving records check and, if hired, maintain a driving record that meets the City's standard. Oregon law requires that an out-of-state license holder must obtain a valid Oregon license (with appropriate endorsements) within 30 days of becoming domiciled in the state (ORS 803.355).

The ideal candidate will have the following knowledge, skills, and abilities

Knowledge of:

• Principles and practices of administrative operations, public agency support systems, program management, and organizational development.
• Public purchasing, contracting, procurement rules, grant compliance, and accounts payable/receivable.
• Supervisory practices including recruitment, onboarding, coaching, performance evaluation, conflict resolution, and disciplinary procedures.
• Emergency management, ICS structure, and municipal response coordination.
• Principles of supervision, training and performance evaluation or professional program/project leadership.
• Latest trends and methods in the assigned program area.
• In-depth knowledge of legal requirements and impacts in the assigned program area.
• City organizational structures and interrelationships.
• Modern principles and practices of program development, management, and administration, preferably of public organizations.
• Principles and practices of public purchasing and contracting, including solicitation, managing accounts receivable and payable, and grants reporting.
• Organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs.
• Research methods, techniques, and procedures.
• Principles and practices of budget preparation and administration.
• Modern office procedures, methods, and computer equipment.
• Relevant Federal, State and local laws, codes and regulations.

Ability to:

• Design workflows and business automations; improve processes; recognize operational deficiencies; and implement corrective action.
• Communicate clearly and effectively with diverse audiences.
• Maintain high-trust relationships, foster collaboration, and support professional growth.
• Effectively administer a variety of program responsibilities; prepare a work plan and coordinate the work of others; prepare and administer a multi-fund budget.
• Recognize organizational and operational deficiencies and initiate corrective action.
• Communicate clearly and effectively, both orally and in writing, to diverse audiences.
• Analyze problems, identify alternative solutions, propose actions in support of appropriate goals, and implement recommendations.
• Establish and maintain cooperative working relationships with those contacted in the course of work. Gain cooperation through discussion and persuasion.
• Independently design and develop specialized programs.
• Evaluate impact of program decisions upon the organization.
• Handle various and conflicting work assignments.
• Work towards creative problem solving involving sensitive situations and issues.
• Conduct long-range planning for the program area.

The City of Eugene encourages individuals of all communities and backgrounds to apply for job opportunities as we strive to provide the best service to the public. We are most interested in finding the best candidate for the job, and that candidate may be one who comes with relevant transferable knowledge, skills, and abilities from a variety of sources and experiences. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

Supplemental Information

Non-Represented Retirement Program

Upon eligibility, the City will contribute an employee contribution of 6%, as well as the employer contribution, to a retirement program administered by the Oregon Public Employees' Retirement System (PERS). In addition, the City will pay a 3% contribution to a deferred compensation program if the employee contributes at least 1%.

From January 1, 2020, through December 31, 2034, most retirees may work for a PERS-participating employer for an unlimited number of hours while continuing to receive their pension benefit based on HB 2296. If you have questions about your specific situation, including any restrictions to hours, please refer to the PERS: Work After Retirement.

What to Expect from our Selection Process

Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes. In addition, background investigations and records checks may be required. Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment. Marijuana use is evaluated consistent with current state law regulations. PLEASE NOTE: Once the posting closes, the process can take 4-6 weeks to complete.

Diversity, Equity, and Inclusion

The City of Eugene is committed to a respectful work environment. We value the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally responsive services to all members of our community. As part of our commitment to diversity, equity, and inclusion we desire to welcome, respect, and create a sense of belonging for a wide range of identities and experiences in our workforce. Women, people with disabilities, and persons of color are strongly encouraged to apply.

The City of Eugene complies with the Americans with Disabilities Act of 1990. Any applicant with a qualified disability under the Americans with Disabilities Act may request accommodation by contacting an employment coordinator at (541) 682-5061.

In compliance with the Immigration Reform and Control Act of 1986, the City of Eugene will request all eligible candidates who accept employment with the City to provide documentation to prove they are eligible for employment in the United States. NOTE: The City of Eugene does not participate in the E-Verify program; therefore, candidates requiring E-Verify for employment authorization will not be eligible for employment with the City.

If a job posting indicates this position is temporary (not limited duration) then the employee serves at will. Temporary employees do not receive benefits through the City of Eugene unless required by City, State or Federal code/statute.

Salary and Benefits

The normal starting salary is the first step shown on the posting. Other placement in the salary range may be considered depending on qualifications and experience. Periodic advancement through the salary range is dependent upon merit. The City provides a full range of benefits, including holidays, vacation, sick leave, retirement benefits, deferred compensation, physical examination, life insurance, and long-term disability. Health, dental, and vision benefits are available.

To view a summary of benefits and/or benefit premium rates click the respective link. Click here to view information on all Employee Benefits and Wellbeing programs.

01

The supplemental questionnaire is scored and will be used to determine if you will proceed to the next phase of the selection process. Provide detailed answers to each question. Please do not reference your resume or application in your responses.

Please use your own words to reflect your understanding when replying to the questions.

Communication about our hiring process is primarily done through email and it is recommended to check your email OR governmentjobs.com account regularly after submitting your application.

• I understand
• Yes
• No

02

The minimum requirements for Roosevelt Administration Manager include five years of professional experience developing, implementing, and managing programs, projects, and/or personnel functions within an organizational unit, including two years in a full supervisory role and a bachelor's degree from an accredited college or university with major coursework in business administration, public administration, economics, finance, or a related field or a combination of experience and training totaling nine years. Please select how you meet the requirements for this position.

• I meet the requirements with at least five years experience and at least four years of education.
• I meet the requirements with a combination of experience and education totaling nine years.
• I do not meet the requirements.

03

Briefly summarize your education and professional experience that make you a strong candidate for this position, focusing on duties listed in the job posting.

Please include:

• The number and types of employees you supervised.
• The scope of your supervisory authority (such as hiring, training, performance evaluation, discipline, or termination).
• The organization(s) where you gained this experience, your job title(s), and your dates of employment.

04

This position requires creating a team environment where employees feel supported, understand expectations, and are able to deliver consistent, high quality work in a complex, fast-paced operational setting.

Please describe a situation in which you were responsible for leading a team composed of employees from multiple generations, each with varying communication styles, work expectations, and levels of experience.

In your response, please address how adapted your leadership approach to meet the needs of different generations in the workplace, actions you took to ensure all employees felt supported and clearly understood expectations, and the outcomes that resulted from your approach.

05

This role collaborates with supervisors, managers, field staff, and city-wide partners to maintain smooth operations and shared understanding.

Provide an example of how you built a strong, trust based working relationship with another division, section, or workgroup.

Explain the challenge, what actions you took to build alignment, and how your collaboration improved outcomes.

06

This position frequently updates or improves administrative workflows and relies on strong computer skills to support efficient, accurate operations.

Briefly describe a time when you improved an administrative or operational workflow using technology or a digital tool.

In your response, include what you changed and how it benefited the team or the work.

Required Question

Employer City of Eugene

Address City of Eugene

500 East 4th Avenue

Eugene, Oregon, 97401

Phone (541) 682-5061

Website www.eugene-or.gov