Management Assistant

4007 - New Kent - 16749 Weir Creek Blvd, West Point, Virginia, 23181

CarMax, the way your career should be!

Position Overview

CarMax reconditioning centers are where we recondition vehicles prior to sale. As a Management Assistant, you will support location operations by helping managers with hiring, onboarding, and orientation for new associates. You will also manage key administrative tasks, including paperwork, system updates, uniform and safety equipment ordering, and required safety and certification training. Some reconditioning centers also host wholesale auctions for licensed dealers; at those locations, you will support vehicle paperwork and cash handling in a fast-paced, team-oriented environment. Depending on the location, this role may be full time or part time. At combined reconditioning and auction locations, full-time Management Assistants support both management teams. Your attention to detail and ability to multitask will help maintain operational excellence and support the associates and leaders you serve.

Why CarMax?

At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and we are still growing. We're rethinking the way people buy cars - and it's our associates that help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. This is where innovation meets passion - be inspired and supported to take us to the future.

Role Responsibilities

• Coordinate hiring and onboarding processes, including scheduling interviews, preparing documentation, and managing applicant records in Workday.
• Facilitate new associate orientation, ensuring timely completion of required documentation and training, and maintaining accurate personnel files.
• Complete new hire employment eligibility verification, including I-9 documentation, and coordinate badge issuance and facility system access.
• Administer uniform and personal protective equipment (PPE) programs, including sizing, ordering, replacement, and distribution records.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.
• At locations that also include Auctions Operations Management Assistants will also process auction paperwork, including DMV documentation and dealer registration, and handle cash management tasks, including deposits, safe handling, and multiple payment types.
• Provide additional administrative support and complete other duties as assigned by the Operations Manager.

Required Qualifications

• Ability to read, interpret, and accurately transcribe data for record-keeping.
• Strong organizational skills and attention to detail in a deadline-driven environment.
• Proficiency in word processing, spreadsheets, and intermediate PC skills.
• Effective communication skills for interacting with customers and associates in person, by phone, and in writing.
• Ability to multitask and prioritize in a fast-paced production setting
• Ability to lift objects that weigh as much as 20 lbs.
• Comfort working in and moving about an active reconditioning facility, including exposure to noise, fumes, and varying temperatures, and adherence to all required personal protective equipment (PPE) standards.
• Maintain confidentiality of associate records and reports within scope of position.
• Flexibility to work varied schedules, including nights, weekends, and holidays;

Preferred Qualifications

• N/A

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.

The hourly rate for this position is:

$15.50 - $23.30

Benefits:

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full-time hourly or commission/incentive eligible:

• To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.