Management and Program Assistant (Office Automation)

IRS

Fresno, CA

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JOB DETAILS

SKILLS

Administrative Skills, Analysis Skills, Automation, Corrective Action, Data Collection, Database Management Software/Systems (DBMS), Documentation, Federal Government, Legal, Maintain Compliance, Operational Audit, Performance Testing, Procedure Development, Project/Program Coordination, Property Rentals, Reporting Skills, Sales Management, Secondary School, Spreadsheets, Statistics, Training/Teaching, Word Processing, Writing Skills

LOCATION

Fresno, CA

POSTED

Today

Summary

WHAT IS TAXPAYER SERVICES?

A description of the business units can be found at:

Position(s) are to be filled in following area(s):
- Taxpayer Services - Service Center - Accounts Management

REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Learn more about this agency

Duties

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The following are the duties of this position at the full working level. If this vacancy includes more than onegrade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

Identifies potential and actual problems and probable causes. Researches a variety of issues, gathers pertinent statistics or information, reports findings to higher level employee, and may recommend corrective action for aspects of a program or function.
Monitors, reviews, and evaluates operations and interrelationships with other functions regarding workflow, work redundancy, or systemic problems and report findings to higher level employee(s).
Verifies completeness and accuracy of controls to ensure compliance with established procedures and formats.
Revises procedures, controls, etc., as instructed by analyst(s) or comparable positions.
Drafts memoranda, preliminary reports, and charts showing findings or recommendations.

STANDARD POSITION DESCRIPTIONS (SPD): PD93502 and PD93503

Visit the IRS SPD Library to access the position descriptions.

Requirements

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Conditions of employment

Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position.

ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTION

Qualifications

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement.

SPECIALIZED EXPERIENCE/EDUCATION FOR GS-05: You must have one (1) year of specialized experience equivalent to the next lower grade level (GS-04) in the Federal government. Specialized experience is experience that is related to the work of this position and has provided you with the competencies required for successful job performance. Examples of qualifying experience include:

Gathering and compiling data and information to reports findings to a higher-level employee.
Assisting with the preparation of memoranda, reports, and charts by gathering and compiling data/information to report findings to a higher-level employee.
Utilizing word processing, spreadsheet and database software to prepare documents and to enter, revise, manipulate, sort, calculate, store and retrieve data.

OR You may substitute education for specialized experience as follows: a bachelor's degree or four (4) years of education above high school in a related field from an accredited college or university.

OR You may qualify with an equivalent amount of combined education and experience.

SPECIALIZED EXPERIENCE FOR GS-06: You must have one (1) year of specialized experience equivalent to the next lower grade level (GS-05) in the Federal government. Specialized experience is experience that is directly related to the work of this position and has provided you with the competencies required for successful job performance. Specialized experience includes:

Assists with coordinating studies or projects and providing management and program support.
Assists management with labor-management and grievances through the preparation of reports or responses.
Maintaining the general administrative and confidentiality files of all sensitive material, including personnel files and labor-management relational documentation.

In addition to the above, you must have experience:

Gathering and compiling data and information to report findings to a higher-level employee for disposition.
Utilizing word processing, spreadsheet and database software to prepare documents and to enter, revise, manipulate, sort, calculate, store, and retrieve data.
Monitoring and reviewing established operations and interrelationships with other functions regarding workflow, work redundancy, or systemic problems; verifying completeness and accuracy of controls to ensure compliance with established procedures.

AND

Candidates must meet the typing proficiency and office automation skills, as well as the experience and/or education required for this position.Applicants must be a qualified typist with a minimum typing speed of 40 words per minute (based on a 5-minute sample with three or fewer errors). Applicants may meet these requirements by passing the appropriate performance test, presenting a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency. Performance test results and certificates of proficiency are acceptable for three years. We may verify proficiency skills of self-certified applicants by administering the appropriate performance test.

AND

You must also meet the following requirement(s):

TIME AFTER COMPETITIVE APPOINTMENT (TACA): Current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".
TIME IN GRADE (TIG): For positions above the GS-05,applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-5, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03, or 04 positions.

For more information on qualifications please refer to OPM's Qualifications Standards.

Education

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).

Additional information

Consider each location carefully when applying. If you are selected for a location, that location will become your official post of duty.
In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
Additional jobs may be filled from this announcement or any other source to fill these vacancies.
Alternative work schedule, staggered work hours may be available.
Salary: General Schedule (GS) Locality Pay tables may be found under Salaries & Wages.
Cost-of-Living Allowances (COLA): Puerto Rico includes COLA. See COLA Rates 2026.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Help

As a current IRS employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.

Review our benefits

About the Company

IRS

Department of the Treasury

https://home.treasury.gov/

The Department of the Treasury is organized into two major components - the Departmental Offices and the operating bureaus. Treasury Bureaus make up 98% of the Treasury work force and are responsible for carrying out specific operations assigned to the Department. The Department of the Treasury includes:

*Departmental Offices (DO)
The Departmental Offices (DO)are primarily responsible for the formulation of policy and management of the Department as a whole, while the operating bureaus carry out the specific operations assigned to the Department.

*Bureau of Engraving & Printing (BEP)
The Bureau of Engraving & Printing (BEP) designs and manufactures U.S. currency, securities, and other official certificates and awards.

*Internal Revenue Service (IRS)
The Internal Revenue Service (IRS) is the largest of Treasury's bureaus. It is responsible for determining, assessing, and collecting internal revenue in the United States.

Alcohol and Tobacco Tax and Trade Bureau (TTB)
The Alcohol and Tobacco Tax and Trade Bureau (TTB) is responsible for enforcing and administering laws covering the production, use, and distribution of alcohol and tobacco products. TTB also collects excise taxes for firearms and ammunition.


Bureau of the Fiscal Service
The Bureau of the Fiscal Service was formed from the consolidation of the Financial Management Service and the Bureau of the Public Debt. Its mission is to promote the financial integrity and operational efficiency of the U.S. government through exceptional accounting, financing, collections, payments, and shared services.


The Financial Crimes Enforcement Network (FinCEN)                                                                                                                                                      The Financial Crimes Enforcement Network (FinCEN) supports law enforcement investigative efforts and fosters interagency and global cooperation against domestic and international financial crimes. It also provides U.S. policy makers with strategic analyses of domestic and worldwide trends and patterns.

Inspector General
The Inspector General conducts independent audits, investigations and reviews to help the Treasury Department accomplish its mission; improve its programs and operations; promote economy, efficiency and effectiveness; and prevent and detect fraud and abuse.

Office of the Comptroller of the Currency (OCC)
The Office of the Comptroller of the Currency (OCC) charters, regulates, and supervises national banks to ensure a safe, sound, and competitive banking system that supports the citizens, communities, and economy of the United States.

Treasury Inspector General for Tax Administration (TIGTA)
The Treasury Inspector General for Tax Administration (TIGTA) provides leadership and coordination and recommends policy for activities designed to promote economy, efficiency, and effectiveness in the administration of the internal revenue laws. TIGTA also recommends policies to prevent and detect fraud and abuse in the programs and operations of the IRS and related entities.

U.S. Mint
The U.S. Mint designs and manufactures domestic, bullion and foreign coins as well as commemorative medals and other numismatic items. The Mint also distributes U.S. coins to the Federal Reserve banks as well as maintains physical custody and protection of our nation's silver and gold assets.

COMPANY SIZE

10,000 employees or more

INDUSTRY

Government and Military

EMPLOYEE BENEFITS

Paid Sick Days, Professional Development, Flexible Spending Accounts, Retirement / Pension Plans, Life Insurance

WEBSITE

https://www.usajobs.gov/Search?d=TR

Management and Program Assistant (Office Automation)

IRS

Fresno, CA

About the Company

IRS

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