Management Analyst, Senior - Payroll

Management Analyst, Senior - Payroll

Salary

$62,672.00 - $117,647.00 Annually

Location

Public Utilities, 730 East Broad Street, Richmond, VA

Job Type

Full-Time

Job Number

35M00000125

Department

Public Utilities

Opening Date

08/13/2026

Closing Date

8/20/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

Description

• THIS POSITION IS OPEN TO CURRENT CITY OF RICHMOND DPU EMPLOYEES ONLY*

The City of Richmond Department of Public Utilities is seeking a qualified Management Analyst, Senior to serve as the operational lead for the Department of Public Utilities Payroll Group, providing leadership, oversight, and technical expertise to ensure payroll operations are executed accurately, efficiently, and in compliance with all applicable policies and regulations. The candidate will be instrumental in maintaining consistent payroll practices, supporting continuous process improvement, and ensuring the integrity of one of the departments most critical administrative functions.

This is an essential position, which requires the selected candidate to report to work for an emergency due to inclement weather/natural disaster.

The selected candidate is not required to work 24 hours on call, weekend and holiday call duty

Duties include but are not limited to

• Oversee and manage the bi-weekly payroll processing for the Department of Public Utilities.
• Establish direct contact with agency supervisors and managers responsible for approving time.
• Research missing time and unapproved timecards for each pay period.
• Process Payroll Action Forms (PAFs), including shift differentials, vacation payouts, retroactive payments, and overpayments.
• Prepare and submit various payroll and leave reports for management review.
• Train management and supervisors on payroll processes and procedures.
• Work closely with Human Resources and Finance Payroll to ensure accurate and timely payroll processing in compliance with departmental and City policies.
• Supervise Management Analyst, Associate staff responsible for time and attendance functions.
• Oversee payroll validation processes to ensure employees are paid correctly and on time, including verification that retroactive payments have been processed accurately.
• Resolve escalated payroll issues in a timely and professional manner.
• Handle confidential employee information with discretion and professionalism.

Qualifications, Special Certifications and Licenses

MINIMUM TRAINING AND EXPERIENCE:

• Bachelors degree in business or public administration, or field related to assignment
• Four years of journey-level professional experience in area related to assignment, such as program/project management or management/policy/financial analysis
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

PREFERRED QUALIFICATIONS:

• Strong knowledge of payroll administration, time and attendance practices, leave management, and payroll compliance.
• Ability to interpret and apply City policies, procedures, and payroll regulations.
• Ability to analyze payroll data, identify discrepancies, and implement corrective action.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent communication and interpersonal skills, with the ability to work effectively with supervisors, employees, Human Resources, and Finance.
• Ability to lead staff, provide training, and support process improvement initiatives.
• Ability to handle sensitive and confidential information with a high degree of professionalism.

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:

• None required

KNOWLEDGE, SKILLS, AND ABILITIES:

TYPICAL KNOWLEDGE, SKILLS, AND ABILITIES: These are a representative sample; position assignments may vary.

Knowledge (some combination of the following):

• Analysis and reporting of data
• Audit practices
• Basic accounting knowledge
• Debt and grant management
• Economic and accounting principles
• Background in department of focus
• EDI processes and guidelines
• Education and training principles
• English language including the meaning and spelling of words, composition, and grammar
• General financial reporting
• Laws, rules, and fines in and around ACH transactions
• Ordinances, government regulations, agency rules, and the legislative process
• Payment systems
• Payroll accounting
• Principles for providing customer service, including meeting quality standards for services and customer satisfaction

Skills (some combination of the following):

• Analyzing complex issues
• Building budgets, expenditures, and revenue forecasts
• Communicating with various internal and external departments
• Drafting and revising documents
• Forecasting
• Managing multiple priorities and deadlines
• Managing program in focus area
• Overseeing financial transactions
• Preparing forecasts, reports, analyses for special projects, etc.
• Supporting various activities in area of focus
• Teaching and instructing individuals and groups
• Oral and written communication

Abilities (some combination of the following):

• Adapt
• Analyze information
• Make decisions
• Multi-task
• Problem solve
• Work in teams

Americans with Disabilities Act Requirements

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly talk, hear, see, and perform repetitive motions; frequently reach and finger; and occasionally climb, balance, stoop, kneel, crouch, crawl, reach, stand, push, pull, lift, walk, grasp, and feel. The working conditions may not include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be sedentary, exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects.

• Internal use: HR Generalist to review.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Veronica Kenner, by email at HR-ADA@rva.gov.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

The City of Richmond Values Veterans. We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.

With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.

01

10-point compensable veteran. You must have an existing compensable service-connected disability of 10 percent or more. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veterans widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled. Do any of these apply?

• Yes
• No

02

5-point veterans must have been discharged under honorable conditions and had one of the following: Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Do any of these apply?

• Yes
• No

03

Are you a current City of Richmond employee?

• Yes
• No

04

Please list the department you currently work in.

05

Which best describes your highest level of education?

• High school diploma/GED
• Some college
• Associates degree
• Bachelors degree
• Masters degree or higher
• None of the above

06

How many years of experience do you have serving in a lead role to include reviewing staff work, ensuring deadlines are met, and maintaining compliance with organizational payroll policies?

• 0 - 3 Years
• 4 - 7 Years
• 8- 11 years
• 12 or more years

07

How many years of experience do you have processing complex transactions, such as shift differentials, retroactive payments, overpayments, leave adjustments, and vacation payouts?

• 0 - 3 Years
• 4 - 7 Years
• 8- 11 years
• 12 or more years

08

In the space below, please describe your experience leading payroll functions in a large or complex organization.

Required Question

Employer City of Richmond

Address 900 East Broad Street

Suite

Richmond, Virginia, 23219

Phone (804) 646-5660

804-646-5660

Website https://www.rva.gov/