MANAGEMENT ANALYST III/ GS 20

MANAGEMENT ANALYST III/ GS 20

Salary

$67,508.74 - $118,799.46 Annually

Location

Alexandria, VA

Job Type

Full-Time

Job Number

2027-00609

Department

Department of Project Implementation

Division

PROJECT IMPLEMENTATION OFFICE

Opening Date

11/05/2026

Closing Date

11/20/2026 11:59 PM Eastern

Bargaining Unit

N/A

• Description
• Benefits
• Questions

MANAGEMENT ANALYST III

(COMMUNITY ENGAGEMENT)

Overview

Do you want to help shape the future of Alexandria by connecting people with the projects that are transforming their community? The Department of Transportation & Environmental Services (T&ES) is looking for a creative, strategic, and community-minded professional to join our Communications Team as a Management Analyst III (Community Engagement). From improving transportation and strengthening essential infrastructure to advancing environmental initiatives and making our streets and neighborhoods safer and more resilient, T&ES tackles some of Alexandria's most complex and consequential challenges. This position brings work to life for the public, creating meaningful opportunities for residents and stakeholders to understand, engage with, and help shape the projects and services that affect their daily lives.

Working at the intersection of communications, infrastructure, and public service, the Management Analyst III (Community Engagement) leads engagement strategies for multiple high-profile projects. The position works closely with project managers, engineers, environmental specialists, other City departments, and community stakeholders to translate complex technical information into clear, accessible communications and create meaningful opportunities for public input.

Responsibilities include planning and facilitating public meetings and outreach activities; developing engaging, accessible public-facing materials; managing project communications and stakeholder information through customer relationship management (CRM) tools; and responding thoughtfully to community questions and concerns. The specialist exercises independent judgment and problem-solving to navigate competing interests, build trust, set realistic expectations, and support transparent, responsive communication throughout the project lifecycle.

Beyond individual projects, the Management Analyst III (Community Engagement) helps strengthen how T&ES connects with the community by identifying opportunities to improve communication practices, expand public participation, and build lasting relationships with residents and stakeholders. This is an opportunity for a creative, collaborative, and solutions-oriented professional to help shape important City initiatives, make complex work understandable, and ensure community voices inform decisions that will influence Alexandria for years to come.

The Opportunity

• Leads community engagement for multiple high-profile transportation, infrastructure, and environmental projects, developing strategies that reflect project goals, stakeholder needs, and community priorities
• Plans and coordinates public meetings, community briefings, stakeholder discussions, and other outreach activities in collaboration with project managers and multidisciplinary teams, creating meaningful opportunities for public input and dialogue
• Translates complex technical information-including project designs, schedules, construction impacts, and proposed improvements-into clear, accessible information for residents, businesses, and other stakeholders
• Develops and reviews public-facing materials such as presentations, fact sheets, project summaries, frequently asked questions, website content, graphics, and meeting notices
• Serves as a primary point of coordination for community engagement on assigned projects, working closely with project managers, engineers, technical staff, communications colleagues, other City departments, and external stakeholders to align messaging, coordinate outreach, and ensure timely follow-up
• Monitors community feedback, stakeholder concerns, public sentiment, and emerging issues; exercises independent judgment in responding to inquiries and sensitive issues, managing public expectations, and recommending appropriate engagement and communication strategies
• Manages project engagement records and customer relationship management (CRM) tools to track community contacts, inquiries, stakeholder concerns, commitments, and follow-up activities, supporting consistent communication and accountability across projects
• Assists in the development, implementation, and evaluation of departmental programs, communication initiatives, community engagement practices, and project outreach plans
• Evaluates the effectiveness of engagement activities and communication methods, identifies opportunities to improve outreach and internal coordination, and recommends enhancements to policies, procedures, standard operating procedures, and departmental practices
• Applies knowledge of public relations, strategic communications, stakeholder management, and community engagement principles to strengthen public trust, promote transparency, and build constructive relationships between the City and the community
• Uses digital communication platforms, web-based tools, presentation and graphic design applications, and data management systems to develop materials, organize information, analyze feedback, and support effective engagement
• Manages special projects and initiatives related to capital project controls, such as the City's infrastructure map (Arc GiS), reporting tools, and public-facing resources to communicate capital project status, schedules, and impacts.
• Manages various SharePoint initiatives
• Prepares clear, accurate, and concise reports, memoranda, correspondence, briefing materials, meeting summaries, and other written communications to support project implementation, decision-making, and internal and external coordination
• Works independently to prioritize competing assignments, manage multiple project timelines, exercise initiative, solve problems, and make informed decisions while maintaining close coordination with project teams and departmental leadership

About T&ES

T&ES is a community partner in shaping a livable, green, and prospering Alexandria. We plan, build, operate, and maintain transportation systems and infrastructure that improve mobility and provide people and businesses with core public services. The work we do keeps Alexandrians moving, growing sustainability, and thriving. If you are curious for a broader view of our City, click City of Alexandria to learn more.

Minimum & Additional Requirements

Four-Year Degree; Considerable experience in a position involving public administration, program planning and evaluation, and the forecasting of budget and other program/departmental needs; and completion of college level courses in public administration, accounting, and management practices; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Preferred Qualifications

Four-year degree in Communications, Community Engagement, Communications, Public Administration, or a related field; and three (3) to five (5) years of progressively responsible experience in community engagement, public outreach, program planning and coordination, partnership development, or public administration. Experience should include building relationships with community members and stakeholders, coordinating outreach initiatives, assessing community needs, and supporting program evaluation and resource planning.

Additional Knowledge and Skills

Excellent communication skills, highly motivated, results driven, creative problem solver. Possessing a working knowledge of social media platforms and software (Facebook, X, Instagram, and Bluesky), creative software (Adobe Creative Suite, Canva, or similar), Microsoft Office Suite, website content management systems (Wordpress, Drupal, or similar), email marketing tools and platforms (Mailchimp, BEE, or similar), and web analytics tools (Google Analytics or similar). Experience with photography and videography is preferred.

The City of Alexandria is an Equal Opportunity Employer and values diversity in its workforce. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, military status, or disability.

We are proud to welcome you to explore the City of Alexandrias excellent benefits and programs!

Click here to learn more about Employee Benefits

Click here to learn more about the Citys Employee Development Program

The benefits referenced on this site, may be changed from time to time without notice. Temporary and some part-time positions are not eligible for these benefits. For further information, please contact the Talent Acquisition Team of Human Resources at DHR.TA@alexandriava.gov.

01

Do you have a Four-Year Degree; Considerable experience in a position involving public administration, program planning and evaluation, and the forecasting of budget and other program/departmental needs; and completion of college level courses in public administration, accounting, and management practices; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities?

• Yes
• No

02

Do you have a Four-year degree in Communications, Community Engagement, Communications, Public Administration, or a related field; and three (3) to five (5) years of progressively responsible experience in community engagement, public outreach, program planning and coordination, partnership development, or public administration. Experience should include building relationships with community members and stakeholders, coordinating outreach initiatives, assessing community needs, and supporting program evaluation and resource planning?

• Yes
• No

Required Question

Employer City of Alexandria

Address City Hall

421 King Street,

Alexandria, Virginia, 22314

Phone 7037463784

Website http://alexandriava.gov/jobs