Management Analyst II

Management Analyst II

Salary

$56,900.48 - $65,294.61 Annually

Location

2840 Dana Street, Norfolk, VA

Job Type

Permanent Full-time

Job Number

14455

Department

General Services

Division

Facility Maintenance

Opening Date

10/22/2026

Closing Date

11/2/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Description

Norfolk, Virginia is Americas most authentic and urban waterfront city. Home to the worlds largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The Department of General Services, Facilities Maintenance Division is responsible for maintaining and supporting City facilities and the building systems and infrastructure necessary for City operations. The division provides a broad range of maintenance, repair, technical, operational, and administrative services and manages a complex portfolio of operating and capital expenditures, service contracts, vendor relationships, and facility-related projects.

Facilities Maintenances administrative and financial operations support the divisions trade shops, maintenance programs, service contracts, projects, and day-to-day operations. The division administers more than 40 service contracts and manages multiple operating and capital budgets, requiring consistent financial monitoring, analysis, reporting, contract administration, and coordination with internal and external stakeholders.

The Department of General Services is seeking a highly organized and analytical professional to serve as a Management Analyst II within the Facilities Maintenance Division. This office-based position reports to the Facilities Maintenance and provides analytical, financial, contract administration, and operational support to the division. The Management Analyst II performs professional-level analysis involving budgets, expenditures, contracts, projects, financial records, business processes, and operational data. This position collaborates closely with Facilities Maintenance leadership, administrative and financial staff, project personnel, City departments, and vendors. Key responsibilities include monitoring expenditures, reconciling data, and preparing detailed reports. The role also identifies financial discrepancies and trends to support budget development and contract monitoring, while driving continuous improvement across administrative and financial processes.

The successful candidate will be comfortable working independently with detailed financial and operational information while simultaneously coordinating with a wide variety of stakeholders. The position requires strong analytical ability, attention to detail, organization, communication skills, sound judgment, and the ability to manage multiple priorities and deadlines.

Essential Functions

• Performs financial and operational analysis to support Facilities Maintenance programs, projects, contracts, and departmental decision-making.
• Monitors operating and capital budgets, expenditures, account activity, encumbrances, and project-related costs; identifies discrepancies, trends, and potential concerns.
• Reviews and reconciles financial records, vendor statements, invoices, expenditures, and other supporting documentation to promote accuracy and appropriate financial controls.
• Assists with development, monitoring, and administration of the divisions annual operating and capital budgets and prepares recurring and ad hoc financial reports for management.
• Supports administration and monitoring of the divisions service contracts, including expenditures, available balances, contract terms, renewals, vendor activity, and compliance with established requirements.
• Tracks project expenditures and assists management and project personnel with determining financial status, available funding, and anticipated expenditures.
• Collects, organizes, analyzes, and presents financial and operational data and develops reports, spreadsheets, summaries, recommendations, and other management information.
• Reviews administrative and financial processes, identifies opportunities for improvement, and assists with developing and maintaining procedures, tracking systems, internal controls, and standardized business practices.
• Coordinates with City departments, vendors, division staff, project personnel, and management to research and resolve financial, contractual, administrative, and operational issues.
• Provides professional analytical support and continuity for the divisions financial operations and performs related duties and special projects as assigned.

Education/Experience

Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a closely related professional field. An equivalent combination of education and experience may be considered.

Required:

• Three (3) to five (5) years of progressively responsible experience in financial analysis, budgeting, forecasting, cost analysis, or related analytical work. Experience should demonstrate proficiency in evaluating financial data, performing complex analytical reviews, preparing financial reports, and developing recommendations to improve fiscal efficiency and organizational performance.

Additional Information & Requirements

• Valid Drivers License required.

Work Schedule:

• Monday through Friday, 7:00 am to 3:30 pm

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

• Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

02

If you were referred for this position by a current City of Norfolk employee, please provide the employees full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."

03

What is your highest level of completed education in business administration, public administration, finance, accounting, economics, or a closely related field?

• No related college coursework
• Related coursework but no degree
• Associate degree
• Bachelors degree
• Masters degree or higher

04

How many years of professional experience do you have performing financial, budget, business, or management analysis?

• Less than 3 years
• 3-4 years
• 4-5 years
• 5-6 years
• 6 years or more

05

What level of experience do you have monitoring or analyzing operating or capital budgets?

• None
• Limited exposure/support role
• Regularly tracked expenditures or budget balances
• Independently analyzed budgets and prepared reports/recommendations

06

What level of experience do you have with contract administration or monitoring?

• None
• General familiarity
• Assisted with contract documentation, invoices, or expenditures
• Independently perform complex formulas/models, dashboard, or automation

07

What level of experience do you have reconciling financial information and researching discrepancies?

• None
• Limited experience
• Routinely perform reconciliations with some supervision
• Independently perform complex reconciliations and resolve discrepancies

08

What best describes your Microsoft Excel proficiency?

• Little or no experience
• Basic data entry and formatting
• Formulas, sorting/filtering, and basic spreadsheets
• Pivot tables, lookups, formulas, data analysis, and reporting
• Advanced analysis, complex formulas/models, dashboards, or automation

09

What level of experience do you have preparing reports or analyses for management?

• None
• Assisted others in preparing reports
• Independently prepare routine reports
• Analyze information and independently develop management-level reports and recommendations

10

What level of experience do you have working with enterprise financial, purchasing, ERP, work management, or similar business information systems?

• None
• Limited exposure
• Regular system user
• Advanced user responsible for reporting, reconciliation, analysis, or process administration

11

What level of responsibility have you had for managing multiple assignments with competing deadlines?

• Little to no experience
• Work primarily from assigned priorities
• Independently organize multiple routine assignments
• Regularly prioritize complex assignments, deadlines, and stakeholder requests independently

12

Which best describes your experience identifying and implementing improvements to administrative, financial, or operational processes?

• No experience
• Have participated in process improvement efforts
• Have recommended improvements adopted by others
• Have independently analyzed processes and implemented/documented successful improvements

13

Do you have a valid drivers license?

• Yes
• No

14

Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this?

• Yes
• No

15

Please explain any periods of unemployment lasting more than 30 days that occurred within the last 10 years. For each gap, include the approximate dates and a brief explanation.

16

Are you a current or previous City of Norfolk employee?

• Yes - I am a current City of Norfolk Employee
• Yes - I am a previous City of Norfolk Employee
• No - I am not a previous or current City of Norfolk employee

17

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran
• I am a Veteran
• I am a Disabled Veteran

Required Question

Employer City of Norfolk