Maintenance Support Technicians

Job Responsibilities: Liaison with front line support team to respond forequipment’s and computerized systems support calls and request directed toDigital Plant Benchtop and Shared Services. JSat Automation is hiring a Maintenance Support Technicians toprovide hardware/software service support for manufacturing and QC laboratorybenchtop systems.

• Liaison with front line support team to respond forequipment’s and computerized systems support calls and request directed toDigital Plant Benchtop and Shared Services.
• Responsibleto close the related incidents and or request tickets generated for the supportcalls.
• Participatein the resolution of deviation and or related deviations raised due to systemssituations.
• Participateproject of lifecycle management to replace end of life hardware or upgradesoftware.
• Ensuredata quality of local IT assets inventory.

Requirements

Basiccomputer knowledgeGxP basictraining

EHS basictrainingExperienceof supporting Windows Operating Systems and Active Directory.Hands onexperience of troubleshooting Windows PC, Thin Client, mobile devices, andperipherals.Effectivelycommunicate with both technical team and non-technical team.Goodcustomer service skills.Strongself-management skill and ability to work independently.