Maintenance Supervisor

Location: Phoenix- Papago Gardens 48st and McDowell

Status: Full-Time

Salary:  $30 per hour

CanAm Property Management offers multifamily property management services. Founded in 2010 we combine our industry knowledge and local market statistics for optimal performance. We take pride in our property management services and realize that it isn’t just an apartment but a home. Our leadership and people skills make CanAm Property Management a great company in this industry. Our passion for commitment and perfection is not only our motto but what drives us to succeed daily.

Position Summary

We are looking for a hands-on and experienced Maintenance Supervisor to lead maintenance operations at our multifamily property. This role is responsible for maintaining the physical condition of the community, ensuring safety and regulatory compliance, overseeing the maintenance team, managing vendors, and delivering outstanding service to residents.

The ideal candidate is a strong leader with solid technical expertise, excellent organizational skills, and a hands-on, “do-it-in-house” mindset focused on minimizing vendor reliance and maximizing operational efficiency.

Key Responsibilities

Responsibilities include, but are not limited to, the following:

Leadership & Team Management

• Recruit and train maintenance team members.

• Monitor staff performance, productivity, and adherence to company policies and procedures.

• Conduct and document monthly safety meetings and ensure staff complete required training, including OSHA and Fair Housing training.

• Foster a respectful, professional, and team-oriented work environment.

Maintenance Operations

• Oversee and perform service requests, preventive maintenance, unit turns, and repairs, with a focus on timeliness and quality.

• Conduct regular inspections of the property, buildings, and amenities to ensure cleanliness, safety, functionality, and curb appeal.

• Troubleshoot and resolve issues involving HVAC, plumbing, electrical systems, appliances, and structural components.

• Schedule and participate in the emergency on-call rotation and respond to after-hours issues as needed.

• Ensure all work is completed in compliance with applicable local, state, and federal regulations.

• Safely operate and maintain tools and equipment and oversee their proper use.

• Prioritize in-house repairs and installations whenever possible before outsourcing work.

• Perform HVAC installations and repairs as needed.

Vendor & Inventory Management

• Request and evaluate vendor bids for contracted work and supervise vendor performance to ensure quality and adherence to the agreed scope of work.

• Maintain up-to-date vendor records and insurance documentation.

• Monitor and manage inventory levels of maintenance supplies, process orders, and control costs.

• Reduce reliance on third-party vendors for routine tasks and regularly review service contracts for cost-effectiveness.

• Coordinate with the Property Manager on expense tracking and invoice approvals.

Resident Services & Retention

• Complete service requests professionally and within established timeframes.

• Perform pre-move-in inspections and ensure units are rent-ready according to company standards.

• Maintain the appearance and functionality of common areas, amenities, and building exteriors.

• Communicate clearly and courteously with residents regarding maintenance work and schedules.

• Support resident satisfaction and contribute to retention efforts by providing excellent maintenance service.

Qualifications

• High school diploma or equivalent required.

• Minimum of three years of experience in multifamily maintenance supervision or a similar role.

• Proficiency in HVAC, electrical, plumbing, carpentry, and appliance repair.

• Strong leadership, time-management, organizational, and problem-solving skills.

• Familiarity with OSHA and Fair Housing compliance requirements.

• Basic computer skills; proficiency in Microsoft Office and property management software is preferred.

• Excellent interpersonal and communication skills.

Requirements

• Valid driver’s license and reliable personal transportation.

• Must have a smartphone for on-call responsibilities.

• Ability to respond to on-call emergencies within 15 minutes.

• Flexibility to work weekends, evenings, and holidays as needed.

• Occasional travel may be required to support nearby communities or attend training sessions.

Physical Requirements

• Ability to lift and carry up to 100 lbs.

• Ability to stand, walk, climb stairs and ladders, kneel, and work in a variety of weather conditions.

• Comfortable performing repetitive movements and physical labor.

• Ability to perform effectively under pressure and meet critical deadlines.

Preferred Certifications

• EPA Universal HVAC Certification

• Certified Pool Operator (CPO)

• OSHA 10 or OSHA 30 Certification

Languages: English oral and written, is required for this position 

Who are we:

Tidan is a hotel and real estate group in business for 52 years with a portfolio of 12 hotels and more than 65 real estate properties, as well as the largest tennis club across North America. To learn more about Tidan, visit our website: https://www.tidan.com/en/.

Why join our team:

Apart from competitive salaries, we offer benefits, such as group insurance which constitutes life insurance, disability insurance and medical and dental insurance, in addition to vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program.

We believe in teamwork and are committed to creating a high-performing team, whether through training or by strengthening team relationships. We have an admiration for our employees who set themselves professional challenges and we support them in achieving them. Take the step and join the #teamtidan through our many job opportunities, whether in the hotel or real estate sector, there is a place for you.

Department and the hotel you join. A bonus is also provided via our referral program and more.