Maintenance Supervisor

Position Summary

The Maintenance Supervisor is responsible for overseeing all maintenance operations at the community, ensuring that the property is maintained in a safe, clean, and attractive condition. This position supervises maintenance staff, coordinates repairs and preventive maintenance programs, manages vendors, and ensures compliance with company policies and safety standards.

Essential Duties and Responsibilities

• Supervise and lead the maintenance team, including scheduling, training, and performance management.
• Ensure all service requests and work orders are completed accurately and in a timely manner.
• Oversee preventive maintenance programs for building systems, equipment, and amenities.
• Inspect property grounds, common areas, vacant units, and building systems regularly.
• Coordinate and oversee apartment turns to ensure units are ready for occupancy.
• Troubleshoot and repair HVAC, plumbing, electrical, appliance, carpentry, and other building-related issues.
• Manage inventory of maintenance supplies, equipment, and parts.
• Obtain bids, coordinate services, and supervise outside contractors and vendors.
• Ensure compliance with OSHA standards, local building codes, and company safety policies.
• Respond to emergency maintenance situations, including after-hours calls when necessary.
• Maintain accurate maintenance records, inspections, and reports.
• Assist with budget preparation and monitor maintenance expenses.
• Ensure all tools and equipment are properly maintained and operated safely.
• Support resident satisfaction by providing excellent customer service and professional interactions.

Qualifications

• High school diploma or equivalent required.
• Minimum 3-5 years of apartment maintenance experience, including supervisory experience.
• Strong knowledge of HVAC, plumbing, electrical, appliance repair, and general building maintenance.
• EPA Certification preferred (or required, depending on property requirements).
• Ability to read and interpret technical manuals, blueprints, and work orders.
• Strong leadership, communication, and organizational skills.
• Proficiency with property management and work order systems.
• Valid driver's license and reliable transportation.

Physical Requirements

• Ability to lift up to 50 pounds regularly.
• Ability to stand, walk, bend, climb ladders, and perform physical tasks throughout the workday.
• Ability to work indoors and outdoors in various weather conditions.
• Availability for on-call and emergency response duties.

Key Performance Expectations

• Timely completion of work orders.
• Effective management of maintenance budget and inventory.
• Compliance with safety and company standards.
• High-quality apartment turns and property appearance.
• Resident satisfaction and service excellence.
• Leadership and development of maintenance team members.

This role is critical in maintaining the property's value, appearance, safety, and overall resident experience.