Maintenance Supervisor (Flats at Minor Park - Kansas City, MO)
AtPrism Real Estate Services, we putPeople first, showRespect to earn it, operate withIntegrity, and prioritizeService to others in order to live aMeaningful life, develop aReputation forExcellence in all things, andStrengtheneach other for tomorrow. These are our values and the why that drives us as a premier property management company to provide active first-class management to our residential and commercial portfolios across Kansas City and the Midwest.
Our values compel us to cultivate aRELATIONALwork community full ofMOTIVATINGpeople who celebrate wins big and small.Our ever-changing world requires us to remainADAPTABLEto meet needs andFORWARD-LOOKINGto anticipate and overcome challenges.Whatdoesntchange is the need for our team ofAUTHENTIC,ACCOUNTABLE, andACCESSIBLEprofessionals who say what they mean, do what they say, and love what they do. We take the INITIATIVE to make a difference and strive to beINVENTIVE, never settling for what worked yesterday. It is through this culture that we are constantly building a moreREWARDINGplace to work and aCOLLABORATIVEteam to achieve our mission.
TheMaintenance Supervisorisresponsible forthe overall maintenance of the physicalpropertyand oversees the performance of other maintenance personnel working alongside or in conjunction with them under the direction of thePropertyManager.
CORE RESPONSIBILITIES
Maintain a positive attitude and professional demeanor in keeping with theobjectivesof Prism Real Estate Services (PRES). Demonstrate a neat and clean appearance in accordance withthe PRES dress code. Practice regular and predictable attendance in the office (this is not a remote position). Follow instructions, meet deadlines, and apply constructive feedback. Adhere to safety protocols and established procedures. Track time worked accurately and honestly per established handbookpolicies and software. Display excellent communication skills (written and verbal). Check and respond to emails weekly. Follow up on unfinished matters and see them through to completion. Complete tasks through detailed examinationwitha priorityon accuracy. Use initiative to adapt to task, project, and organizational changes with a flexible mindset. Maintain effective organizational practices. Multitask a variety of projects at a fast pace with appropriate prioritization. Utilize reliable transportation for commute and occasional local errands. Provide proof of a valid drivers license and active auto insurance for a personal vehicle. Meet PRES standards regardinga criminal background check. Successfully complete compliance-related courses at hire and pass additionalrequired courses annually or morefrequentlyas requested (Fair Housing, Cyber Security, Discrimination, Sexual Harassment, etc.). Personify PRES values and positively contribute to PRES culture to help PRES achieve our mission.
ESSENTIAL FUNCTIONS & PHYSICAL REQUIREMENTS
Bend, stand, sit, kneel, stoop, and balance body weight for long periodsof time. Safely climb and work from ladders, step stools, and scaffolding up to 16 feet high. Maintain balance while climbing ladders, working on uneven surfaces, or maneuvering in tight spaces. Walk the property or location as well as up and down stairs up to 10 times a day. Lift, carry, push, and pull tools, equipment, appliances, and supplies weighing up to 50 pounds on a regular basis, and occasionally up to 100 pounds with assistance. Climb stairs, move equipment, and assistwith evacuations in emergencies. Use hands and fingers to handle tools, operatepower equipment, and perform detailed repair tasks requiring manual dexterity. Perform precision tasks, such as wiring, painting, using hand tools, or repairing small equipment parts. Hold, tighten, and loosen objects and tools (pipe wrenches, drills, power tools). Drive between job sites, operatecompany vehicles, and transport tools or equipment. Work in confined spaces (crawl spaces, utility rooms) and in varying environmental conditions (outdoors, heat, cold, wet, or dusty areas). Visually inspect property conditions, equipment, and repairs with close vision, distance vision, color vision, and depth perception. Hear alarms, instructions, equipment, and tenant needs in person and over communication devices. Detect equipmentmalfunctions or safety hazards by smell (e.g., gas leaks, smoke), sound (e.g., alarms, unusual machinery noise), or touch (e.g., overheating surfaces). Tolerate exposure to cleaning chemicals, paint fumes, adhesives, lubricants, and other maintenance-related substances while using appropriate PPE. Work extended hours, evenings, weekends, and on-call shifts to respond to maintenance emergencies. Utilize computer systems and electronic devices foraccuratetimekeeping, documentation, etc. Understand, speak, and write fluently in English.
SPECIFICDUTIES
GENERAL DUTIES
Report to the Property Manager each morning to communicate dailyneeds of the property,before and after breaks and lunchhour. Report any observed problems in units or on the property to the Property Manager. Coordinate with and supervise other maintenance staff of the site. Recommend changes in policies and procedures in response to changing conditions, requirements, regulationsor technology. Assist in preparations of maintenance budget for thesite, andmaintain other records and reportsin accordance withregulations. Interview candidates, make hiring recommendationsand ensure maintenance staff is properly trained. Review maintenance staff performance and time and leave reports.
GROUNDS & CURB APPEAL
Perform daily grounds and exterior common areaupkeep, ensuring all areasremainfree of litter and debris. Assist management/leasing staff with curb appeal, which may include detailing model units, putting out balloons, banners, a-boards, etc. Oversee and assistall work associated with the upkeep of the grounds.
BUILDING & COMMON AREAS
Perform routine and preventative maintenance on building exteriors, interiors, and common area amenities. Assist with inspections,identifyrepair needs, and complete assigned corrective tasks. Perform basic pest control for exterior pests (bees, wasps, etc.) when safe. Escalate major issuesto vendors. Complete electrical, plumbing, carpentry, and general maintenance tasks.
WORK ORDERS
Complete work orders at assigned properties based on daily priority lists. Record all work performed in the work order system. Strive to complete work orders within 24 hours unless parts or outside vendors are required. Notifyresidents of extended timelines. Identifyrecurring maintenance issues and report trends to the Property Manager or Regional Manager.
BIDS AND VENDORS
Liaison with vendors and contractors to establishgoals and projectscopeas necessary. Prepare bid specifications and coordinate with the Regional Manager to obtain consultant expertisewhenrequired.
UNIT TURNS AND MAKE READIES
Inspect vacated units to identifyneeded repairs and report anysignificantissues to the Property Manager or Regional Manager. Patch drywall, paint, replace fixtures, repair plumbing, troubleshoot electrical issues, install appliances, repair flooring, and perform general refurbishment. Replace and rekey locks, verify proper operation of all mechanical systems, test safety devices, and ensure the unit meets PRES quality and safety standards before move-in. Pre-inspect units on notice to vacate and assess material and supply needs to return the unit to market status. Prepare and send supply orders in writing to the Property Manager and/or Regional Manager for approval.
CONSTRUCTION AND PROJECT SUPPORT
Assist with small-scale construction, renovation, and capital improvement projects. Perform light carpentry, demolition, rebuild tasks, fixture installations, and other construction-related duties. Maintain project timelines by ensuring materials, tools, and work areas are organized and ready for use. Adhere to all safety requirements, ensuring construction zones remainsafe for staff and residents.
ON-CALL RESPONSIBILITIES
Be available to take emergency calls on a 7-day rotating basis. Respond to emergency calls within 15 minutes. Never respond while under the influence of alcohol or substances.
SAFETY
Follow all safety procedures and use proper PPE. Report all hazards to managementimmediately.
INVENTORY, TOOLS & SUPPLIES
Provide personalbasic hand tools.PRES will support specialty tool needs with approval. Regularly conduct inventory of tools and equipment and ensure major purchases are reported to corporate for Property Inventory Tracking. Maintain orderly use of the propertys tool areas, supply rooms, and materials. Clean and store tools after each task and leave workspaces organized.
VEHICLE USE & MILEAGE
Operate property-owned vehicles or carts only when authorized. For those properties that do not have a vehicle provided to transport supplies, other carts,dolliesor similar apparatus may be used. Maintain property-owned vehicles in a neat and orderly manner. Mileage for travel on the propertyisnotreimbursed.
KNOWLEDGE, SKILLS, & ABILITIES
Knowledge of and adherence to PRES policies and procedures. Knowledge and effective operation of PRES equipment and software (computer, tablet, phone, fax, scanner, copier, payroll & timekeeping software, position-specific software, etc.). Ability to communicate verbally and in writing with clarity and professionalism. Ability to make sound decisions and worthwhile recommendations within the positions scope of responsibility, creatively problem solve, and think on the spot. Ability to establishand maintain effective working relationships with stakeholders (co-workers of all levels, tenants, residents, clients, community service agencies, vendors, investors, public, etc.). Ability to meet communicated deadlines and effectively manage stress. Ability to work independently and follow detailed instructions. Knowledge of multifamily and commercial building systems, maintenance practices, and HUD housing quality standards. Knowledge of safety, accident prevention, and occupational hazards. Ability to supervise a comprehensive maintenance program for a public housing site. Ability to analyze information from inspections in order todeterminethe maintenance needs and the quality of maintenance services provided. Ability to read and interpret blueprints, diagrams, and manuals.
STANDARD REQUIREMENTS & QUALIFICATIONS
High School Diploma or equivalent. Previousexperience inmulti-family maintenance as well as electrical, plumbing, carpentry, HVAC, painting, and general repairs. Verification of ability to work in the US (E-Verify).
PREFERRED QUALIFICATIONS
Previousexperience inconstruction. EPA Type 2 or EPA Universal certification.
NOTE: This job description is notall-inclusive. The listed responsibilitiesrepresentthe primary tasks of the role, but the employee maybe requiredto performadditionalduties that are not explicitly mentioned, depending on the needs of the position.In addition toa great workexperience, we provide our team with the following:
Partially Funded Health, Dental, and Vision Insurance
Company Funded Life Insurance
Additional Voluntary Life Insurance
Voluntary Short-Term Disability Insurance
Company Funded Long-Term Disability Insurance
Starting 2 Weeks Paid Time Off (PTO) That Increases Over Time
An Extra "Bonus Day" Off Each Quarter
6 Paid Holidays Yearly (with Additional Hours the Day Before or After)
401(k) with Safe Harbor Matching
Rent Discount at select PRESProperties
Complimentary Employee Assistance Program (EAP) Opportunities to Volunteer in the Community as a Company
Prism Real Estate Services, LLCis an Equal Opportunity Employer (EOE) andparticipatesin E-Verify. Principals Only.
