Own Level 4/5 Business Plan Deployment (BPD) boards for the maintenance group: keep SPQRCE metrics current, write and follow up on countermeasures for red metrics, and lead regular board reviews with TLs and support staff. Lead problem solving using company’s PPS and tools; use Andon/MTB/Maximo data to identify chronic issues, drive root-cause analysis, and verify effectiveness of implemented countermeasures.