Maintenance Manager - OCTA Anaheim

Salary: $110k - $140k / yr.

Knowledge and Experience:

• 7-10 years of heavy-duty vehicle maintenance experience with a keen focus on Electric Vehicles (EV) and other new energies.
• Minimum 5 years of maintenance experience in a public transportation environment at or above the supervisory level
• Bachelor's or Associate's degree preferred; High School/GED diploma required
• Mechanical school certificate and/or ASE certification required; Master Certification preferred
• Computer skills including Microsoft Office, Vehicle Maintenance, and Inventory Management Software (multiple)
• Willing to work flexible hours to meet the needs of the business
• Valid driver license. CDL preferred
• Broad understanding of all mechanical systems related to transportation vehicles
• Familiarity with laws/regulations associated with the safe operation of maintenance facilities
• Ability to read, interpret and apply documents such as safety rules, operating and maintenance instructions and procedure manuals
• Ability to organize and perform work efficiently; strong attention to detail and data-savvy
• Ability to work well with labor

Skills:

• Possess excellent communication, interpersonal and decision-making skills
• Will be fluent in English with excellent written and verbal communication skills
• Must be customer-focused with the ability to inspire your team with commitment and enthusiasm
• Will have the ability to identify and solve problems in a structured and analytical way

Key Accountabilities:  

Responsibilities

• Ensures that Shop Safety policy, procedures and regulations are implemented, and a safe working environment is provided in all maintenance areas and working with the Safety Manager in conducting monthly Maintenance Safety Meetings.
• Coordinates with the Operations Department regularly to ensure vehicle readiness; implements corrective action / process changes necessary to maximize vehicle availability and minimize late pull outs.
• Ensures the implementation of a detailed Preventive Maintenance Inspection program for each vehicle type, the operating facility and equipment that is compliant with OEM, Client, and Keolis Standards.
• Ensures achievement of all maintenance-related contract performance standards set by Client (or Keolis) including type and timeliness of PMIs, miles operated between road calls, time “out of service”, missed service.
• Leverages intimate knowledge of contractual maintenance requirements, collective bargaining agreement, and maintenance P&L to direct operations in a compliant and fiscally responsible manner
• Utilizes performance measures on a daily basis to manage mechanic productivity, efficiency/effectiveness and accountability and implements continuous improvement plans to improve performance.
• Ensures compliance with Keolis’ Maintenance and Quality Assurance Policies and Procedures; including performance of PMI Audits.
• Routinely performs road call, “late pulls” and vehicle readiness root cause analyses and adjust PMI, vehicle servicing or other maintenance processes to prevent recurring problems.
• Ensure that maintenance technicians are trained on current operating procedures, are properly equipped, and motivated so that the maintenance program can be accomplished in a safe, timely, and cost effective manner.
• Schedules employees for the department; ensures the effective supervision of mechanics and other shop workers.
• Conducts routine “toolbox” meetings to review shop operating, repair issues and administrative matters
• Responsible for hiring; discipline up to and including termination; approving salary increases or decreases; training and employee development; planning and directing the work; handling employee complaints or grievances; and handling performance reviews.
• Approves priority of maintenance and repairs based on availability of materials and parts and requirements of scheduled operations
• Oversees the development of efficient repair schedules; reviews repair cost estimates
• Coordinates work performed by outside vendors
• Controls and monitors inventory of parts, tires, lubricants and fuel (as required)
• Schedules and administers fleet maintenance, assists in troubleshooting problems with equipment.
• Ensures compliance on a day-to-day basis with State, Federal, Company and Client requirements.
• Participates in the development and administration of the operational and/or capital budget
• Works closely with location general manager and regional maintenance management providing status of maintenance and budget requirements. Reviews financial and budget variances, review repair orders or code and approve account payable documents.
• Completes special projects as assigned. Required to perform hands-on work activities.
• Other duties as required.

Safety Culture

• Establish and maintain a culture of safety so that safety is the front of mind consideration for all employees and a way of life within the organization.
• Contribute to the safety culture through displaying exemplary safety-oriented behaviors
• Ensure that all changes to the maintenance and asset management system are properly implemented to prevent any potential negative impacts on the operation, and in particular on safety.

• Ensure that the Road Traffic Safety Management System (RTSMS) conforms to the requirements
• Ensure that the RTSMS processes are delivering their intended outputs
• Report to management on the performance of the RTSMS and on opportunities for improvement and on the need for change or innovation
• Ensure the promotion of customer focus throughout the organization
• Ensure the integrity of the RTSMS is maintained, when any changes to RTSMS are planned and implemented       

Training

• Provide advice on competencies and technical academic requirement required at location.
• Recommend the training required to continuously enhance technical competencies.

Environment

• Report compliance with environmental policies and regulations to the VP, Safety.
• Ensure that the location is compliant with applicable regulatory requirements. Work closely with operations staff to complete proper documentation reporting and compliance records.
• Knowledge of regulatory requirements include, but are not limited to:
• Occupational Safety and Health Administration (OSHA)
• Environmental Protection Agency (EPA); Storm Water Permits (SWPPP)
• Local Fire Departments
• Hazardous Materials Business Plan, Spill Control and Countermeasure Plan (SPCC)
• If applicable:
• California Air Resources Board (CARB)
• Air Quality Management District (AQMD)
• California Highway Patrol (CHP)
• Other regulatory bodies as appropriate

Physical Demands and Work Environment: 

The physical demands and work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of the job.  Reasonable accommodation may be requested to enable individuals with disabilities to perform the essential functions. 

All roles may entail, to varying extents, the following physical demands:

• Long periods (potentially exceeding 8 hours per day) of walking, standing, sitting, bending, pushing, pulling, climbing, lifting, balancing, stooping, twisting, squatting, handling materials, repetitive hand-wrist motions, and traversing uneven surfaces;
• Exposure to both extreme heat and cold;
• Exposure to loud noises, fumes, and airborne particles;

In addition to the above demands inherent in every role, the following roles may entail unique physical demands, including:

• Operators/Drivers may work inside or outside vehicles and may operate vehicles for over 8 hours per day.
• Operations Supervisors and Managers may split their work between an office setting looking at a computer screen/electronic device and active transit field locations driving in a vehicle.
• Maintenance Employees may be exposed to toxic or caustic chemicals in a ventilated maintenance shop and may work with personal computers, laptops, electronic hand-held devices, complex electrical schematics, diagnostic software and testing devices, and other heavy machinery.
• Office Staff may work indoors in air-conditioned or well-ventilated facilities, including offices and cubicle spaces equipped with a telephone and computer and may entail typing or looking at a computer screen.

Additional Statements:

• Drug screening:Pursuant to Department of Transportation regulations, employment for safety-sensitive positions will be contingent upon passing a pre-employment drug screen and a physical examination. Keolis maintains a drug-free workplace. Employment will also be contingent upon completion of a background check consistent with applicable federal, state, and/or local laws. 
• Safety commitment:Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the safest transportation company in the world. 
• Environmental commitment:Keolis is committed to protecting the environment by minimizing the impact of our operations on the communities where we operate.
• EEO statement:Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, pregnancy status, genetic information, veteran status, gender identification, or any other status protected by applicable law. If you require a reasonable accommodation to participate in the application or interview process, please contact KTA-HR@keolisna.com. Keolis complies with federal and state disability laws and provides reasonable accommodations to qualified applicants. 
• Work authorization: “Applicants must be authorized to work in the United States. Keolis does not sponsor visas for this position”
• Disclaimer and closing statement:The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.