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Maintenance Manager - Higher Education

Aramark

  • West Hartford, CT
  • 3 days ago

    Highlights

    This role oversees preventive maintenance programs, corrective repairs, building systems reliability, regulatory compliance, and workforce management to ensure a safe, comfortable, and efficient environment for students, faculty, staff, and visitors. The Maintenance Manager serves as a key partner to campus stakeholders, providing operational leadership across academic buildings, residence halls, dining facilities, administrative spaces, and campus infrastructure.

    Numbers & Facts

    LocationWest Hartford, CT
    IndustryFood and Beverage Production
    Company Size10,000 employees or more
    Year Founded1936
    Websitehttps://www.aramark.com/

    Description

    Job Description

    The Maintenance Manager is responsible for the leadership, planning, coordination, and execution of maintenance operations across a higher education campus. This role oversees preventive maintenance programs, corrective repairs, building systems reliability, regulatory compliance, and workforce management to ensure a safe, comfortable, and efficient environment for students, faculty, staff, and visitors. The Maintenance Manager serves as a key partner to campus stakeholders, providing operational leadership across academic buildings, residence halls, dining facilities, administrative spaces, and campus infrastructure. The ideal candidate has strong technical expertise, leadership skills, and experience managing maintenance operations within a complex institutional environment.

    Job Responsibilities

    Maintenance Operations

    • Direct daily maintenance activities for campus facilities, including HVAC, electrical, plumbing, mechanical, building automation, and general building systems.
    • Develop and manage preventive and predictive maintenance programs to maximize asset performance and minimize downtime.
    • Prioritize and assign work orders through CMMS systems while ensuring service-level expectations are achieved.
    • Oversee emergency response and corrective maintenance activities.
    • Conduct facility inspections and implement corrective action plans as necessary.
    • Monitor building systems performance and identify opportunities for operational improvements.

    Team Leadership

    • Lead, coach, and develop a team of maintenance technicians, trades personnel, and supervisors.
    • Establish performance expectations and accountability measures.
    • Coordinate staffing schedules, on-call coverage, and emergency response rotations.
    • Support employee training initiatives, safety programs, and technical skill development.
    • Foster a culture focused on safety, customer service, and continuous improvement.

    Client & Campus Partnership

    • Serve as a primary point of contact for campus facilities stakeholders.
    • Build strong relationships with university leadership, faculty, residence life teams, and campus departments.
    • Participate in campus planning meetings and operational reviews.
    • Communicate maintenance schedules, outages, and project impacts to appropriate stakeholders.
    • Respond promptly and professionally to customer concerns and service requests.

    Compliance & Safety

    • Ensure compliance with OSHA, EPA, local building codes, and university standards.
    • Maintain life-safety systems and coordinate required inspections, testing, and documentation.
    • Conduct regular safety audits and corrective action reviews.
    • Support environmental, health, and safety initiatives.
    • Maintain compliance records and audit-ready documentation.

    Financial & Asset Management

    • Develop and manage maintenance operating budgets.
    • Track labor utilization, maintenance expenditures, and key performance metrics.
    • Manage inventory, tools, equipment, and material procurement.
    • Coordinate vendor services and contractor management activities.
    • Support capital planning and asset lifecycle management initiatives.

    Project Management

    • Coordinate minor renovations, facility improvements, and deferred maintenance projects.
    • Ensure projects are completed safely, on schedule, and within budget.
    • Collaborate with campus leadership and project teams regarding facility upgrades and operational impacts.

    Qualifications

    • 5+ years of maintenance or facilities management experience.
    • 3+ years of leadership experience supervising maintenance or technical teams.
    • Strong knowledge of HVAC, electrical, plumbing, mechanical, and building systems.
    • Experience utilizing Computerized Maintenance Management Systems (CMMS).
    • Working knowledge of building codes, safety regulations, and compliance requirements.
    • Strong communication, leadership, and organizational skills.
    • Valid driver's license.

    Education

    About Aramark

    Our Mission

    Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

    At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

    About Aramark

    The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

    About Company

    We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

    Innovation inspired by you
    The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.

    Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

    Beyond great service
    Another key part of what makes us different is something we call service excellence.

    To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

    We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

    Our people make all the difference—we make sure of it
    Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

    We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.

    The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

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