Job Band:7Department:EngineeringHotel Level:1Reports to:General Manager What is the job?As Maintenance lead, you'll ensure all aspects of hotel maintenance and management are kept to the very best standards and in line with all relevant health and safety legislation and procedures. You'll also keep an organized and secure maintenance shop. Your day to dayPeopleCommunicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests Guest ExperienceUnderstand and respond to customers' needs and ensure a high level of guest satisfaction Carry out a preventive maintenance programme to ensure the hotel is maintained and in service for guests (example: lighting, refrigeration, heating, air-conditioning, water treatment systems, and pools) Responsible BusinessEnsure a safe and secure environment for guests, team members, and hotel assets in compliance with policies and procedures, and regulatory requirements Maintain good working relations with outside contacts Comply with federal, state, and local laws regarding health, safety, and alcohol services Maintain a focus and commitment to operating a "green" hotel What we need from youAdvanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience. Hotel experience preferred. Must be able to speak local language(s) What we offer We'll reward all your hard work with a great salary and benefits - including a uniform, great room discount and superb training. Join us and you'll become part of the global Hilton family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.