Mailroom Clerk

Daily tasks and responsibilities include, but are not limited to the following:

• Demonstrate flexibility in satisfying customer demands which include shipping and receiving, mail services, and records
• Provide the highest level of prompt and friendly customer service
• Monitor and ensure well-maintained tidiness in office workstations, break areas, and other office space
• Maintain all logs and reporting documentation in a timely manner
• Ensure inventory of shipping supplies is up to date; replenished with adequate quantities in a timely manner
• Receiving package deliveries and preparing outgoing package shipments (courier, UPS, DHL, and FedEx)
• Receiving material shipments and re-stocking, ensuring the storage spaces are maintained orderly
• Lifting heavy boxes, files, or paper when needed
• Take directions from supervisor or site manager
• Participate in cross-training in print and tax processing support
• Provide backfill as needed
• Availability for overtime during busy season

QUALIFICATIONS:

• 2+ years of customer service experience
• High school diploma or equivalent (GED)
• Computer experience (Microsoft Office and/or Google Workspace. i.e. Word, Excel, E-mail, etc.)
• Excellent verbal and written communication skills

REQUIREMENTS

• Strong organizational skills, attention to details
• Ability to work with minimal supervision
• Ability to run a variety of tasks while fostering teamwork
• Ability to learn various programs and applications
• Ability to lift up to 55 lbs.
• Ability to consistently adhere to business procedure guidelines and policies, and company safety standards
• Accountability to meet the employer''s attendance policy
• Ability to take and follow directions
• Professional presence

The pay range for this position starts at $17 - $19 / hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."