Position Details
Location: Dallas VA Medical Center, Dallas, TX
Job Type: Full-Time, Temporary Contract Position
Assignment Dates: February 15, 2027 – June 14, 2027
Schedule: Monday–Friday, 8:00 AM–4:30 PM, excluding federal holidays
Pay: $18.88 per hour
Position Summary
We are looking for detail-oriented Mailroom Clerks to support the Mailroom at the Dallas VA Medical Center (VAMC). This position is responsible for receiving, sorting, processing, tracking, and distributing incoming and outgoing mail and packages while maintaining accurate records and protecting sensitive information.
The ideal candidate is organized, reliable, comfortable working in a fast-paced environment, and able to handle mail, packages, records, and mail-processing equipment safely and accurately.
Key Responsibilities
• Receive, date stamp, sort, classify, route, and distribute incoming mail.
• Process outgoing certified, registered, express, and accountable mail.
• Ensure same-day processing of all mail received during assigned shifts, complete internal delivery routes on schedule, and maintain chain of custody for sensitive and accountable mail.
• Maintain accurate certified, registered, and express mail logs; verify receipt and delivery; reconcile discrepancies and investigate delivery issues; and escalate irregularities under established procedures.
• Track incoming and outgoing parcels using approved electronic systems, update status records accurately and promptly, reconcile discrepancies.
• Operate and maintain postage meters, Pitney Bowes mailing systems, folding and inserting machines, mail sorting equipment, parcel scales, and package tracking tools.
• Organize records under VA records retention requirements; retrieve files and records upon request; maintain electronic records system documentation; and comply with Federal Records Management and Privacy Act requirements.
• Adhere to HIPAA, Privacy Act, and VA security requirements; protect Personally Identifiable Information (PII) and Protected Health Information (PHI)
• Performs other job-related duties as assigned.
Required Qualifications
Minimum qualifications required for this position:
• High School Diploma or GED.
• Basic computer proficiency and experience using electronic tracking systems.
• Ability to maintain detailed logs and documentation.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills in English.
• Ability to identify and resolve customer service concerns professionally.
• Ability to meet the physical requirements described below, with or without reasonable accommodation, and complete the applicable security and credentialing requirements.
• Successfully complete a National Agency Check with Inquiries (NACI) background investigation.
Preferred Qualifications
• Experience in mailroom operations, shipping/receiving, administrative support, records management, or a related field.
• Experience operating postage meters, mailing equipment, or Pitney Bowes systems.
Physical Requirements
• Lift and carry 25-40 pounds.
• Stand, walk, bend, and move throughout the workday.
• Perform repetitive sorting and handling tasks.
The physical requirements described are representative of those that must be met to perform the essential functions of the position, with or without reasonable accommodation.
Benefits: Sick Leave, Government Holidays, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan.
We are an Equal Opportunity Employer:
We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law.
This organization participates in E-Verify.