Mailroom Associate, Lockbox Operations

Lockbox Operations | Mailroom | MPS40 | Wholesale Lockbox | Remittance Processing | Mail Sorting | Document Processing | Production Operations | SLA | Quality Control | Mail Scanning | Banking Operations | Deadline Management. You should be comfortable handling high volumes of mail, maintaining accuracy while working quickly, following established procedures, and remaining on shift until required daily processing is completed.

Mailroom Associate, Lockbox Operations
Pay Rate: Up to $16.50 per hour
Employment Type: Temporary, potential for future conversion  
Department: Treasury Management Operations, Wholesale Lockbox
 
Position Overview
Our client is seeking a dependable and detail-oriented Mailroom Associate to support high-volume Wholesale Lockbox operations. This production-focused position is responsible for receiving, sorting, preparing, and distributing incoming and outgoing mail while operating automated mail-processing equipment.
 
The ideal candidate has previous lockbox, mailroom, banking operations, document processing, or similar high-volume production experience and is comfortable working under strict deadlines and productivity expectations.
 
Key Responsibilities

• Receive, sort, and distribute incoming mail daily
• Scan incoming priority, express, certified, and FedEx packages as required
• Operate the automated MPS40 mail sorter efficiently and accurately
• Prepare incoming mail for delivery to appropriate processing areas within the lockbox department
• Ensure timely delivery of mail to processors on the production floor
• Receive completed batches from the production floor and prepare them for outgoing mail
• Sort and stage completed lockbox batches into the appropriate mail-out bins
• Set up mail bins for incoming and outgoing accounts
• Print, organize, and maintain required mail-out labels
• Review rejected items and ensure issues are addressed before established mail-out deadlines
• Monitor postal and courier deliveries and pickups for timeliness
• Assist with researching mailroom errors and identifying potential root causes
• Complete required daily reports accurately and on time
• Perform basic cleaning and routine maintenance of assigned mail-processing equipment
• Escalate equipment, processing, or service issues to management when necessary
• Work closely with management and production staff to ensure Service Level Agreements, SLAs, are achieved
• Assist with training and cross-training team members as needed
• Maintain established production, quality, accuracy, and processing standards
• Perform additional mailroom and lockbox duties as assigned

 
Required Qualifications

• Must be at least 18 years of age
• High school diploma or GED required
• 1 to 3 years of lockbox or related experience required
• Previous experience working in a production-oriented environment with strict processing deadlines
• Basic computer skills and ability to use standard office equipment, including telephone, fax, and adding machine
• Strong attention to detail and accuracy
• Good analytical and problem-solving skills
• Ability to accurately interpret information and follow detailed written and verbal instructions
• Excellent communication skills
• Ability to work effectively in a deadline-driven, production-focused environment
• Ability to remain at work until daily processing is completed
• Must be available to work overtime as needed
• Ability to meet the physical requirements of the position, including frequent bending, lifting, twisting, turning, sitting, and standing for extended periods
• Must successfully complete required background screening and drug screening

 
Preferred Experience

• Wholesale or banking lockbox operations
• Mailroom or remittance processing
• MPS40 automated mail sorter operation
• High-volume document or payment processing
• Production environments governed by Service Level Agreements
• Mail sorting, staging, scanning, and distribution

 
Ideal Candidate
The ideal candidate understands that lockbox operations are deadline-driven and production-focused. You should be comfortable handling high volumes of mail, maintaining accuracy while working quickly, following established procedures, and remaining on shift until required daily processing is completed.
 
Candidates with recent experience in lockbox processing, bank operations, remittance processing, high-volume mailrooms, or automated mail sorting are strongly encouraged to apply.
 
Key Skills
Lockbox Operations | Mailroom | MPS40 | Wholesale Lockbox | Remittance Processing | Mail Sorting | Document Processing | Production Operations | SLA | Quality Control | Mail Scanning | Banking Operations | Deadline Management
 
 Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com

Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:

• Medical, dental, and vision coverage
• Life and disability insurance
• Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being, both on and off the job!

MMC strives to ensure all job postings confirm details of the position, the rate of pay, and acknowledge that medical benefits are offered.

Get started on your career journey today! Apply to become a part of the MMC Team!

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.