Mail Services Coordinator

Description: Carroll College invites applications for the position of Mail Services Coordinator. This position oversees the daily operations of the Campus Mail Center and serves as the primary point of contact for all campus mail and package services. The coordinator is responsible for ensuring the efficient, accurate, and customer-focused processing, distribution, and delivery of incoming and outgoing mail and packages through USPS, UPS, FedEx, and other shipping providers.As a member of the Auxiliary Services team, the Mail Services Coordinator develops and implements effective mail service procedures, maintains compliance with postal regulations and carrier requirements, and manages mail-related systems and departmental chargeback processes. The position plays a vital role in supporting students, faculty, staff, and campus partners by providing reliable, responsive, and efficient mail and package services.The Mail Services Coordinator recruits, trains, schedules, and supervises student employees, fostering a culture of accountability, teamwork, and exceptional customer service. Additional responsibilities include overseeing student mailbox assignments, package notification systems, and mail forwarding services to ensure a positive and seamless customer experience.Beyond Mail Center operations, the coordinator supports a variety of Auxiliary Services initiatives and contributes to the success of campus programs and events, including Conference and Event Services, Saints Shoppe activities, new student orientation, commencement, and other special events throughout the year.Qualifications: The successful candidate will have a High School Diploma or G.E.D. plus 2 years' experience with customer services. Associates Degree in related field plus 2 years' experience in mail services, logistics and/or shipping & receiving preferred.Applicants must be currently authorized to work in the United States on a full-time basis without the need for employer sponsorship now or in the future. For this position, Carroll College will not sponsor or take over sponsorship of employment visas classifications.To Apply: For consideration, please submit the following materials electronically to employment@carroll.edu. Applications will be reviewed as submitted and the position will remain open until filled. Cover letterResumeCompleted Carroll College ApplicationSalary is commensurate with experience, education and qualifications. Carroll College is proud to be an Equal Opportunity Employer and is committed to creating a welcoming work environment for all. Finalists for the position will be asked to provide a written response to Carroll College's Mission Statement. Benefits Include: Employer sponsored Medical insurance, Wellness program and Employee Assistance ProgramVoluntary Dental, Vision, Pet Insurance and more403(b) Retirement Plan with matching contributions from the CollegeEmployer provided Life and Long-Term disability benefitsTuition Remission for employee, and if eligible, for spouse and dependent child(ren)Potential Tuition Exchange benefits for dependent child(ren)Very generous Holiday, Vacation, Sick and other Leave benefits to include up to 20 days of paid holidaysOther unique benefits such as tickets to home athletic events, rental of outdoor equipment, access to the campus workout facility, and moreAbout Us: Carroll College is a leading private, liberal arts college in the American West. Carroll's campus rests on 63 acres at the edge of downtown and historic Helena, the capital city of Montana. The surrounding beauty of the Rocky Mountains and Montana fosters wonder and awe, giving the perfect backdrop to a worldly education. More than 75 miles of hiking and biking trails are just minutes from campus, and Helena is in close proximity to the Continental Divide Trail, natural hot springs, Great Divide Ski Area and the Missouri River. Yellowstone National Park and Glacier National Park are just a few hours away.Founded in 1909, Carroll College warmly embraces its identity as a diocesan, Catholic college. Carroll represents a beacon of light in the community, welcoming all persons in a cooperative journey toward knowledge and virtue.