Mail Services Associate

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Responsibilities:

• • Responsible for all materials received in the Mail Center (receive, review, sorting, receipt, document, process, prepare, identify, separate, deliver, transport, etc.).
• Responsible for receiving, sorting, and distributing incoming mail (e.g. letters, parcel, U.S. Postal, and interdepartmental) to appropriate recipients and departments.
• Deliver, pickup, and transport materials within, between, to, and from various departments.
• Deliver office supplies and copy paper.
• Inspect deliveries for suspicious or threatening items.
• Assist recipients at the service window, picking up packages and mail.
• Answer calls and provide customer service.
• Pickup outbound boxes and packages from internal customer locations.
• Ability to sort items into categories according to established methods.
• Prepare items for processing, shipment or transportation.
• Enter activity data in logs, maintain records.
• Ensure all safety procedures are followed at all times.
• Prepare and process outbound courier shipments using computer or service provider's equipment(such as FedEx).
• Ability to cross train on other roles within department; responsible for carrying out other duties as

appropriate due to staff absences or at the discretion of management.

• Receive and complete print request according to client expectations.
• Greet and sign in visitors at the front desk.
• Restock supplies throughout the office.
• Provide general administrative and clerical duties.
• Maintain a safe and clean lobby area.
• Other duties as assigned by manager.

Qualifications:

• • High School diploma or equivalent (GED).
• Minimum of 2-5 years mail services related experience preferred with knowledge of commonly used Office Services procedures.
• 1-3 years' experience with Microsoft Office Software (Word, Excel, etc.).
• Excellent customer service skills; must possess a ''can do'' attitude.
• Excellent communication skills both verbal and written.
• Ability to effectively work individually or in a team environment.
• Competency in performing multiple functional tasks.
• Attention to detail.
• Ability to handle mail or hand cart, as well as flatbed.
• Must be able to lift up to 50 pounds.

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