Highlights
The Mail & Print Services Assistant is responsible for overseeing day-to-day mailroom operations and supporting shipping, receiving, and print services within a fast-paced corporate environment. This role requires strong organizational skills, supervisory experience, operational expertise, and the ability to handle confidential and high-value materials with discretion.
Numbers & Facts
| Location | New York, NY |
| Industry | Computer/IT Services |
| Salary | $35–$36 Per Hour |
| Company Size | 100 to 499 employees |
| Year Founded | 2000 |
| Website | http://metasysinc.com/ |
Description
Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.
Job Title: Mail & Print Services Assistant
Job Location: New York, NY (Onsite)
Job Duration: 3 Months (Possible extension or possible conversion)
Schedule: Hours 8 AM 5 PM, Monday Friday
Job Description:
Position Summary
The Mail & Print Services Assistant is responsible for overseeing day-to-day mailroom operations and supporting shipping, receiving, and print services within a fast-paced corporate environment. This role requires strong organizational skills, supervisory experience, operational expertise, and the ability to handle confidential and high-value materials with discretion.
Key Responsibilities
Mailroom & Shipping Operations
Required Qualifications
Education
Interview Process
Experience Level
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
Job Title: Mail & Print Services Assistant
Job Location: New York, NY (Onsite)
Job Duration: 3 Months (Possible extension or possible conversion)
Schedule: Hours 8 AM 5 PM, Monday Friday
Job Description:
Position Summary
The Mail & Print Services Assistant is responsible for overseeing day-to-day mailroom operations and supporting shipping, receiving, and print services within a fast-paced corporate environment. This role requires strong organizational skills, supervisory experience, operational expertise, and the ability to handle confidential and high-value materials with discretion.
Key Responsibilities
Mailroom & Shipping Operations
- Supervise daily mailroom, shipping, and receiving activities.
- Schedule staff, assign workloads, and cross-train team members to ensure operational coverage.
- Manage inbound and outbound mail, packages, confidential materials, apparel samples, seasonal products, and VIP shipments.
- Maintain accurate logs and a secure chain of custody for all shipments.
- Ensure timely and accurate package distribution.
- Oversee high-volume product intake, storage, and distribution during events and seasonal activations.
- Coordinate logistics for high-profile events and special projects.
- Ensure secure handling and transportation of sensitive and high-value items.
- Provide guidance and support to mailroom personnel.
- Enforce mailroom policies, procedures, and operational standards.
- Communicate policy updates and ensure compliance across the team.
- Maintain professionalism, confidentiality, and excellent customer service standards.
- Operate and oversee shipping and tracking systems, including:
- Client
- FedEx
- USPS
- PS Tracks
- Ricoh
- Pitney Bowes
- Train staff on shipping platforms and operational procedures.
- Monitor system usage and ensure process accuracy.
- Investigate and resolve operational issues promptly.
- Identify root causes and implement corrective actions.
- Improve workflows, efficiency, accuracy, and security, particularly during peak-volume periods.
- Recommend and implement best practices to enhance service delivery.
- Track shipping and mailroom costs by department.
- Maintain accurate operational records and reports.
- Identify cost-saving opportunities while maintaining service quality.
- Report performance metrics and operational efficiencies to stakeholders.
Required Qualifications
Education
- High School Diploma or GED required.
- 5+ years of related experience in:
- Mailroom operations
- Shipping and receiving
- Logistics environments
- Previous supervisory or shift management experience required.
- Experience in high-volume mailroom operations strongly preferred.
- Proficiency with:
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- Slack
- Zoom
- Box
- Familiarity with:
- Client
- FedEx
- USPS
- PS Tracks
- Ricoh
- Pitney Bowes
- Other mail/package management systems
- Strong organizational and multitasking abilities.
- Ability to manage confidential and sensitive information.
- Excellent communication and leadership skills.
- Detail-oriented with strong problem-solving capabilities.
- Ability to work effectively in a fast-paced, high-volume environment.
- Hands-on, adaptable, and customer-service focused.
Interview Process
- 1 Virtual Interview and/or
- 1 In-Person Interview
Experience Level
- Preferred: 5+ years related experience
- Minimum: 2-4 years relevant industry experience considered based on qualifications and supervisory background.
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
About Company
With over 15 years of experience, Metasys Technologies (MTI) provides consultants with rewarding career opportunities in a multitude of organizations.
Rated by The Atlanta Business Chronicle as one of the best places to work, MTI provides our consultants with opportunities for growth and recognition. MTI has a nationwide network of clients including Fortune 50 companies and numerous medium to small sized businesses.
We offer opportunities in I.T. Professional Services, Finance & Accounting, and Business Professional Services.
Our tools and consultant care program help you with the interview process and provide you with continuous guidance and insight.
If you are a candidate looking for career growth or change, we can help you find a career that matches your aspirations.