Mail & Print Center Specialist

The ideal candidate will have hands-on experience with print production and wide-format printing , along with basic USPS and FedEx shipping processes. Perform basic machine maintenance, including clearing jams, replenishing toner and supplies, and identifying equipment errors.

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Mail & Print Center Specialist
Shippensburg, PA 17257
3 Months+
Shift: :7:30 AM - 4:30 PM

Summary
The ideal candidate will have hands-on experience with print production and wide-format printing, along with basic USPS and FedEx shipping processes. Strong customer service, communication, organizational, and computer skills are essential.

Key Responsibilities

• Manage daily operations of the combined mail and print center.

• Process incoming and outgoing USPS mail, including mail metering.
• Process outgoing FedEx shipments using designated shipping systems.
• Operate production printing equipment, including Ricoh production copiers and wide-format printers.
• Perform wide-format printing, layout, and file preparation.
• Complete finishing services including laminating, folding, GBC binding, cutting, and other bindery functions.
• Prepare, inspect, compile, assemble, and quality-check print projects to ensure accurate, error-free results.
• Set up, calibrate, and operate complex production printing equipment.
• Transfer files electronically from network systems to production equipment.
• Troubleshoot hardware and software issues associated with print equipment.
• Perform basic machine maintenance, including clearing jams, replenishing toner and supplies, and identifying equipment errors.
• Perform quality control and final checks to ensure print jobs meet customer requirements.
• Organize jobs by validating job names/numbers, reviewing job instructions, and preparing required supplies.
• Perform pickup and delivery of completed projects when required.
• Maintain a clean, organized, and professional work environment.
• Monitor, maintain, and order inventory and equipment supplies according to company procedures.
• Maintain accurate records and complete monthly reporting of mail, print, shipping, and shop activities.
• Provide excellent customer service and communicate professionally with clients and internal teams.
• Prioritize multiple projects and meet deadlines while maintaining accuracy and quality.
• Maximize equipment productivity by efficiently managing multiple print-center functions.
• Support convenience copier fleet management and other office services as required.
• Perform bindery, fulfillment, mailroom, facility support, and related production services as needed.
• Complete technical training on new equipment and systems.
• Perform diagnostics, troubleshooting, installation, removal, and component replacement on assigned equipment as required.
• Follow company service excellence, attendance, safety, and professional appearance standards.
• Perform other duties as assigned.

Required Qualifications:

• High school diploma or equivalent.

• Minimum 3 years of related print/mail center experience.
• Hands-on experience with print production and wide-format printing.
• Experience handling USPS mail and FedEx shipping processes.
• Experience operating production copiers and print equipment.
• Strong knowledge of print finishing techniques such as laminating, folding, binding, and cutting.
• Strong PC skills with Microsoft Excel and PowerPoint.
• Experience with Adobe products and print-related software.
• Ability to set up, calibrate, operate, and troubleshoot complex printing equipment.
• Excellent written and verbal communication skills.
• Strong customer service and interpersonal skills.
• Excellent organizational skills with the ability to prioritize multiple assignments.
• Ability to work independently while maintaining productivity and quality.
• Ability to lift approximately 40–50 lbs., primarily a case of paper.

Equipment & Technology

• Ricoh production copiers

• Roland wide-format printers
• USPS mail metering equipment
• FedEx shipping/processing systems
• Off-line finishing and bindery equipment
• Microsoft Excel and PowerPoint
• Adobe products and related print-production software
• Network/file transfer systems
• Ability to operate production printing and finishing equipment safely and efficiently.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.