Job Title: Mac Device Administrator / Desktop Support
Location: Norcross GA
Duration: 6 months (Extendable)
Pay Range: $25-28/Hour on W2/C2C (All Inclusive)
Request ID: 109053-1
Position Summary:
The Mac Device Administrator is responsible for managing, securing, and supporting Client macOS and Windows devices across the organization. " This role ensures reliable device performance, security compliance, and a high-quality end-user experience. Key Responsibilities " Manage and administer macOS and Windows devices using MDM solutions (e.g., Intune, Jamf Pro, Kandji). " Deploy, configure, patch, and maintain macOS and Windows systems and applications. " Enforce security policies including FileVault, malware protection, and OS compliance. " Provide Tier 2/3 support for Mac and Windows related hardware and software issues. " Automate device management workflows using scripts and profiles. " Maintain device inventory, licensing, and asset lifecycle management. " Collaborate with IT security and service desk teams. " Document standards, procedures, and troubleshooting guides. " Provide hands-on desktop, laptop, and peripheral support for Windows and macOS " Troubleshoot hardware failures, OS issues, application errors, and user accounts " Perform workstation imaging, setup, and deployment for new hires and replacements " Support printers, scanners, AV equipment, and other office peripherals" "3+ years of experience administering macOS and Windows in an enterprise environment. " Strong knowledge of macOS architecture, security, and troubleshooting. " Experience with Client Business Manager and MDM platforms. " Proficiency in shell scripting (Bash or Zsh). " Understanding networking fundamentals and identity management. " Excellent communication and documentation skills. Preferred Qualifications " Jamf or Client certifications (Jamf 200/300/400, Client Certified IT Professional). " Experience integrating macOS with Azure Entra, SailPoint, or other IdPs. " Knowledge of compliance frameworks (SOC 2, NIST, PCIDSS, ISO 27001). " Experience supporting mixed OS environments." Skills: Automated Release Management~Master Data Management (MDM)~Firewall Administration - Security Management (IT IS) Experience Required: 8-10
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