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MAC Coordinator

Aramark

  • Plano, TX
  • 4 days ago

    Highlights

    Working closely with HR, IT, Facilities Operations, vendors, and business leaders, the MAC Coordinator ensures workplace changes are completed accurately, on schedule, and with minimal disruption to business operations. The Move, Add & Change (MAC) Coordinator is responsible for the day-to-day coordination and execution of workplace moves and space changes across the corporate office portfolio.

    Numbers & Facts

    LocationPlano, TX
    IndustryFood and Beverage Production
    Company Size10,000 employees or more
    Year Founded1936
    Websitehttps://www.aramark.com/

    Description

    Job Description

    The Move, Add & Change (MAC) Coordinator is responsible for the day-to-day coordination and execution of workplace moves and space changes across the corporate office portfolio. This role serves as the primary operational contact for employee move requests.

    Working closely with HR, IT, Facilities Operations, vendors, and business leaders, the MAC Coordinator ensures workplace changes are completed accurately, on schedule, and with minimal disruption to business operations.

    Job Responsibilities

    Workplace Moves & Daily Operations

    • Coordinate daily employee moves, additions, and workspace changes.
    • Manage individual, team, and departmental relocations.
    • Coordinate office, conference room, and support space changes with assistance of space planner.
    • Ensure work areas are fully operational before employee occupancy.

    Move Coordination

    • Serve as the primary point of contact for move requests.
    • Coordinate activities between Facilities, IT, Security, HR, vendors, and business units.
    • Develop move schedules and sequencing plans.
    • Conduct pre- and post-move walkthroughs.
    • Resolve move-related issues and escalate when appropriate.

    Space & Occupancy Administration

    • Maintain accurate seating assignments and occupancy records within the IWMS/space management system.
    • Update seating assignments via the IWMS tool
    • Verify space utilization aligns with approved workplace standards.
    • Support periodic occupancy audits and headcount validation.

    Customer Service

    • Respond to move requests and workplace inquiries.
    • Communicate move schedules, expectations, and impacts to employees.
    • Provide high-touch customer service during relocations.
    • Ensure timely resolution of workplace issues following moves.

    Vendor Coordination

    • Coordinate work performed by moving companies, furniture vendors, and installation contractors.
    • Verify work quality and completion.
    • Ensure vendors comply with safety requirements and building procedures.

    Documentation & Reporting

    • Maintain move schedules and project documentation.
    • Track completed moves and service metrics.
    • Prepare weekly reports on move activity, backlog, and performance.
    • Identify recurring issues and recommend process improvements.

    Qualifications

    • 3-5 years of experience in facilities management, workplace services, corporate moves, or space planning.
    • Strong organizational and project coordination skills.
    • Excellent written and verbal communication skills.
    • Proficiency with Microsoft Office (Excel, Outlook, PowerPoint).
    • Strong project management skills with the ability to handle multiple projects simultaneously.
    • Excellent communication and interpersonal skills.
    • Ability to work independently and as part of a team.
    • Experience supporting large corporate office environments.
    • Knowledge of workplace standards and space planning principles.
    • Experience coordinating vendors

    Education

    About Aramark

    Our Mission

    Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

    At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

    About Aramark

    The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

    About Company

    We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

    Innovation inspired by you
    The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.

    Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

    Beyond great service
    Another key part of what makes us different is something we call service excellence.

    To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

    We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

    Our people make all the difference—we make sure of it
    Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

    We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.

    The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

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