A financial-services technology organization is seeking a hands-on M365 Exchange Engineer to manage and strengthen enterprise Microsoft communications infrastructure.
The engineer will focus on Exchange Online and on-premises/hybrid Exchange, Microsoft Teams governance, Microsoft Purview retention and compliance, and Entra ID authentication. The position involves advanced administration, complex troubleshooting, operational support, and automation within a secure enterprise environment.
RESPONSIBILITIES- Administer and troubleshoot Exchange Online, Exchange Server, and hybrid Exchange infrastructure.
- Diagnose complex messaging problems involving mail flow, transport rules, routing, connectors, and directory synchronization.
- Maintain email-security protections, including Exchange Online Protection, Defender for Office 365, and email authentication configurations.
- Manage Microsoft Teams policies, guest access, external collaboration, and lifecycle governance.
- Support Microsoft Purview retention and compliance configurations across enterprise Microsoft 365 services.
- Assist with Entra ID authentication, enterprise application integrations, SSO, and Conditional Access.
- Build and maintain PowerShell automation for platform administration and troubleshooting.
- Collaborate with infrastructure, identity, and cybersecurity teams on incidents and platform improvements.
- Support audits, change management, documentation, and operational controls.
Role Requirements- Advanced hands-on Microsoft 365 engineering or administration experience.
- Strong Exchange Online and on-premises/hybrid Exchange expertise.
- Demonstrated experience troubleshooting complex mail-flow and messaging issues.
- Microsoft Teams governance and administration experience.
- Technical experience with Microsoft Purview retention and compliance.
- Entra ID authentication, SSO, and hybrid identity knowledge.
- PowerShell scripting and automation skills.
- Familiarity with Active Directory, DNS, certificates, Group Policy, and enterprise email protection.
- Strong troubleshooting, communication, documentation, and technical ownership.
- Availability to work onsite three days weekly in Charlotte or Winston-Salem.
PREFERRED EXPERIENCE- Teams Phone, Teams Rooms, Auto Attendants, and Call Queues.
- Teams integrations with Jira, ServiceNow, or similar platforms.
- Broader Microsoft Azure and security-platform experience.
- Experience supporting regulated enterprise infrastructure.