M Guest Services Representative

City of Englewood Career

  • Englewood, Colorado
  • 4 days ago

    Highlights

    You'll be at the heart of community life, creating memorable experiences for visitors while growing your skills in customer service and facility operations. Engage with Your Community: Greet and assist patrons, answer questions, and provide guidance to ensure every visitor feels welcomed and informed.

    Numbers & Facts

    LocationEnglewood, Colorado

    Description

    Join Our Team and Make a Difference in Your Community!

    Are you a people-person who thrives in a dynamic, friendly environment? Become the face of Englewood’s Recreation Centers as a Guest Services Representative! You'll be at the heart of community life, creating memorable experiences for visitors while growing your skills in customer service and facility operations.

     

    What We're Looking For

    • Customer Service Enthusiast: You love helping others and are great at communicating with people of all ages and backgrounds.
    • Team Player: You work well in a group and contribute to a positive environment.
    • Detail-Oriented Pro: You handle tasks like cash management and record-keeping with care and accuracy.
    • Adaptable Problem-Solver: You stay calm under pressure, juggle multiple tasks, and think on your feet.

     

    What You'll Do:

    • Welcome every visitor with a professional and friendly attitude, whether in person or over the phone.
    • Provide tours of the facility and recommend memberships and multi-visit passes for purchase.
    • Manage class registrations, sell tickets, and handle other transactions while following secure cash-handling practices.
    • Answer questions about programs, events, and services offered by Englewood Parks and Recreation.
    • Maintain a safe and clean environment by supervising activities, enforcing policies, and performing light custodial tasks when needed.
    • Occasionally oversee the facility during after-hours operations and secure the building at closing.

     

    Why You'll Love This Job:

    • Engage with Your Community: Greet and assist patrons, answer questions, and provide guidance to ensure every visitor feels welcomed and informed.
    • Be the Go-To Expert: Share your knowledge of our facilities, classes, memberships, and events while showcasing all the benefits of being part of our recreation family.
    • Learn and Grow: Gain hands-on experience with class registrations, cash handling, point-of-sale systems, and facility supervision in a supportive team environment.
    • Flexible and Fun: Enjoy a schedule that works with your life while working in a vibrant and exciting atmosphere.

     

    Minimum Requirements:

    • High school diploma or GED
    • Basic knowledge of office software (Microsoft Word & Excel) and equipment
    • Ability to lift 50 lbs and perform physical tasks like walking, standing, crouching, and kneeling for extended periods.
    • First Aid, CPR, and AED certifications (or willingness to obtain shortly after hire)
    • Previous experience in customer service, guest services, or cash handling

     

    Hourly Pay Range

    $15.46 - $23.20/Hourly Pay Rate

    This is a part-time position.

     

    Ready to Join the Team?

    If you're excited about making a difference, learning new skills, and connecting with your community, we want to hear from you! Apply today and start a rewarding part-time career at Englewood/Malley Recreation Centers.

    Your next great opportunity is just a step away—apply now!

     

    Application Deadline

    Open until filled.

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