We are seeking Sales Associates to support our luxury jewelry client's new store in Aspen. This role requires individuals with high-end retail experience, exceptional client service skills, and a passion for luxury jewelry and storytelling.
Sales Associates will provide an elevated, concierge-level experience to clients, ensuring they receive the highest level of personalized service. They will develop a deep understanding of the brand's craftsmanship, collections, and brand story, engaging with Aspen’s discerning clientele in an exclusive setting.
This is a full time role with benefits, PTO and the opportunity to work through the off season.
ESSENTIAL FUNCTIONS
Client Engagement & Sales
- Provide exceptional luxury service and a personalized shopping experience.
- Build and maintain relationships with high-net-worth clientele, utilizing strategies to drive sales and foster brand loyalty.
- Communicate the brand story, craftsmanship, and unique qualities of each collection.
- Assist in private appointments, VIP experiences, and in-store activations.
- Meet and exceed individual and team sales goals.
Merchandising & Brand Presentation
- Ensure product displays reflect the brand's luxury aesthetic and high merchandising standards.
- Maintain showroom organization and cleanliness, ensuring a seamless and inviting shopping experience.
- Assist in inventory tracking and product management.
Operations & Team Support
- Work closely with the Sales Manager and fellow associates to ensure a smooth and successful installation.
- Process transactions efficiently using POS and CRM systems.
- Participate in brand events and activations, engaging with clients and brand ambassadors.
- Adhere to company policies and luxury service protocols.
QUALIFICATIONS
Education and Experience Requirements:
- 3+ years of luxury retail experience, preferably in fine jewelry, high-end fashion, or art.
- Strong background in clienteling, relationship management, and luxury service delivery.
- Experience in experiential retail, VIP activations, or high-touch sales environments.
- Proficiency with POS systems and CRM tools.
Additional Qualifications:
- Polished, professional, and engaging personality with excellent communication skills.
- Self-motivated and results-driven, with a passion for luxury brands and storytelling.
- Ability to adapt to a fast-paced, high-profile retail setting while maintaining brand integrity.
- Exceptional attention to detail and merchandising skills.
COMPENSATION & BENEFITS
- Hourly pay $25-35/hour DOE plus commission