Kellogg is looking for an enthusiastic customer service representative to join our team!
Position Title: Inside Customer Service
Employee Classification: Hourly/Salary based on Experience
Supervised By: Store Management
Primary Responsibility:
Provides outstanding customer service. Maintain Inventory. Point of Sale.
Job Duties/Responsibilities:
· Answer and direct customers on the sales floor
· Operate POS terminals
· Put away stock
· Assist in daily store opening and closing procedures
· Actively engage in increasing knowledge of industry, products, customers and sales techniques
· All other job-related activities assigned by Supervisor
Experience/Skills:
· Outstanding customer service skills
· Computer literacy
· Knowledge of building products and how they are sold. Detailed knowledge of specific product area is a plus (i.e. windows, doors, decking, framing material)
· Strong interpersonal and customer relations skills
· Strong verbal and written communication skills
· Ability to multi-task and prioritize in a fast paced environment
· Strong attention to detail and follow-through
· Basic math and measurement skills
· Proficient with POS systems (building supply specific a plus)
Minimum Requirements:
· High School Diploma or equivalent
· Building products knowledge and/or sales experience
· Ability to handle stock weighing up to 60lbs.
· Ability to stand and be mobile for prolonged periods
Work Environment:
Kellogg Supply Company is an independently owned and operated building supply company. We strive to provide the best possible service for our customers, while maintaining a safe, rewarding, and fun work environment for our employees. This position will primarily consist of a lumber yard environment.