LPN Virtual Care Center - M-F: 8AM-5PM (Full-Time & Part-Time Opportunities Available!)

Cardiovascular Institute of the South

  • Lafayette, Louisiana
  • 30+ days ago

    Highlights

    About the Role: As a Licensed Practical Nurse (LPN) in our Virtual Care Center, you will serve as the key point of contact for patients and staff by providing exceptional customer service and high-quality patient care. You will be responsible for managing high-volume triage calls, assessing urgent patient needs, and supporting various clinical and administrative functions that ensure efficient and compassionate care delivery.

    Numbers & Facts

    LocationLafayette, Louisiana

    Description

    Who We Are:

    Cardiovascular Institute of the South, a leading organization dedicated to advancing heart health through innovation and excellence, is part of a national cardiology platform, Cardiovascular Logistics (CVL). Together, we share the same mission to provide our patients with the highest quality cardiovascular care available. Join our team and be a part of an organization that is dedicated to improving patient outcomes and shaping the future of heart health.

    What We Offer:

    • Choice of three health insurance plans
    • Dental insurance coverage
    • Vision insurance coverage
    • 401(k) with company match and profit-sharing plan
    • Company-paid short-term and long-term disability coverage
    • Company-paid life insurance for you and your family
    • Access to company-provided training and educational resources
    • Eligibility for annual merit-based performance increases
    • Accrued General Purpose Time (GPT)
    • Eight company-paid holidays
    • Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days
    • Complimentary Employee Assistance Program (EAP) for all employees and their dependents

    About the Role:As aLicensed Practical Nurse (LPN)in our Virtual Care Center, you will serve as the key point of contact for patients and staff by providing exceptional customer service and high-quality patient care. You will be responsible for managing high-volume triage calls, assessing urgent patient needs, and supporting various clinical and administrative functions that ensure efficient and compassionate care delivery.

    How You’ll Drive Our Mission Forward:

    • Triage incoming calls to determine urgency and coordinate timely medical response

    • Accurately document patient complaints, symptoms, and actions taken in the electronic medical record (EMR)

    • Support risk management by maintaining precise clinical documentation

    • Communicate directly with providers about patient concerns and clinical status

    • Provide education to patients and families, ensuring understanding of care plans and instructions

    • Support the overall flow of clinic operations through scheduling, medication refills, and patient messaging

    What Makes You a Great Match:

    • High school diploma required

    • Active LPN license issued by the Board of Nursing

    • Basic Life Support (BLS) certification required

    • Advanced Cardiovascular Life Support (ACLS) certification optional

    • Minimum of 2 years of LPN experience, or 1 year of cardiology LPN experience

    • Excellent communication and customer service skills

    • Familiarity with electronic medical record systems and clinical documentation

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