Company:
Bon Secours Home Care and Hospice by Compassus
Position Summary
The LPN Clinical Coordinator - Home Health is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The LPN Clinical Coordinator for Home Health plays a key role in ensuring efficient, high-quality patient care through clinical documentation review, patient coordination, scheduling and triage support. This role involves working closely with clinicians, administrative staff, and external vendors to facilitate timely care, maintain regulatory compliance, and oversee administrative processes. This position may carry out management duties in the absence of the Director of Clinical Services (DCS) and provide case management support as needed.
Position Specific Responsibilities
Administrative Tasks:
Follow up on Active Summary Report of daily visits and Inpatient Transfer patients.
Manage Transfer to Inpatient-Resumption of Care process, ensuring Hold orders and TIF assignments to clinicians.
Coordinate with Scheduler for Preceptor assignments to new hires (per DCS delegation).
Perform other duties as assigned by the Director of Clinical Services (DCS).
Case Conference Support:
Prepare and run reports for Case Conferences.
Take notes and enter information into HomeCare HomeBase.
Complete Recertification/Discharge Decision workflows.
Triaging & Patient Communication:
Triage incoming patient and staff calls, follow up with field staff, and escalate to DCS as needed.
Accept physician calls, document orders, and notify clinicians of new orders.
Conduct high-risk patient calls as needed.
Oversee On-Call Coordination note workflow and follow up with patients.
Workflow Management:
Address alerts for vital signs, missed visits, and visit time exceptions.
Follow up on delayed reassignment requests.
Manage discipline-only discharges (after receiving proper instruction).
Complete Quality Improvement (QI) event documentation (Occurrences, Infections, Medication Errors).
Ensure correct processing of End of Episode (EOE) discharges.
Track and manage pending OASIS changes, ensuring clinician completion.
Review LUPAs (Low Utilization Payment Adjustments) for documentation accuracy.
Approve physician orders to ensure accuracy and compliance.
Oversee wound care documentation and best practices.
Assist with triage for Start of Care (SOC), prioritizing high-acuity patients appropriately.
Coordinate and monitor Medline supplies and ensure timely patient delivery.
Process time adjustments for field clinicians.
Additional Duties:
Monitor and track DME and medical supplies, including INR machines/telehealth equipment.
Manage lab results and physician orders, ensuring proper handling and documentation.
Assist with scheduling processes and POSOC acquisition.
Submit medical records requests and process provider notifications.
Provide coverage for DCS as needed.
Handle other duties as assigned.
Education and/or Experience
Skills
Certifications, Licenses, and Registrations
Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 50 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. In a healthcare setting, exposure to bodily fluids, infectious diseases, and conditions typical to the field is expected. Routine use of standard medical equipment and tools associated with clinical care is essential. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to clinical positions in our organization.
At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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