Lot Operations Specialist II - Zone Administrator (Manheim)

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Lot Operations Specialist II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $18.17 - $27.21/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

What You'll Do:

• Serve as the primary point of contact for employees, customers, and visitors by providing exceptional customer service and administrative support.
• Maintain an organized office environment, ensuring records, files, and documentation are accurate, up to date, and easily accessible.
• Coordinate employee onboarding activities, including orientation scheduling, training assignments, and required documentation.
• Monitor employee training compliance and completion, ensuring all certifications, safety requirements, and company-mandated training remain current.
• Assist employees with equipment requests, issuance, tracking, replacement, and troubleshooting as needed.
• Coordinate communication between employees, supervisors, and management to support day-to-day operational needs.
• Maintain and organize fleet records, including vehicle assignments, registration renewals, maintenance schedules, fuel cards, and compliance documentation.
• Partner with fleet and operations teams to ensure company vehicles and equipment are properly maintained, documented, and available for business needs.
• Order, track, and maintain office, operational, safety, and employee supplies to ensure adequate inventory levels at all times.
• Prepare reports, spreadsheets, and operational documents to support management decision-making and departmental performance monitoring.
• Support employee engagement initiatives and provide administrative assistance related to company programs and policies.
• Assist managers with scheduling, workforce planning, and coordination of operational activities to ensure efficient business operations.
• Maintain confidentiality of employee, customer, and company information.
• Demonstrate a commitment to workplace safety by following company policies and supporting safety initiatives and compliance requirements.
• Perform other administrative and operational duties as assigned by management.

Minimum Qualifications:

• High School Diploma or GED required.
• Three (3) years of experience in office administration, operations support, customer service, human resources support, or a related field.
• Proficient with Microsoft Office (Outlook, Excel, Word, and Teams).
• Strong organizational, communication, and customer service skills.
• Ability to manage multiple priorities, maintain attention to detail, and meet deadlines in a fast-paced environment.
• Valid driver's license may be required based on business needs.

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.