Monitor premises, make frequent property walks, public areas resence to detect suspicious behavior or potential security risks. The Beautiful Wyndham Lake Buena Vista Disney Springs Resort is seeking a Loss Prevention Officer.
Numbers & Facts
Location
Lake Buena Vista, Florida
Website
https://www.tpghotelsandresorts.com
Description
The Beautiful Wyndham Lake Buena Vista Disney Springs Resort is seeking a Loss Prevention Officer.
Key Responsibilities
Asset Protection
Monitor premises, make frequent property walks, public areas resence to detect suspicious behavior or potential security risks.
Identify and prevent theft, fraud, and policy violations.
Conduct routine inspections of doors, windows, storage areas, and alarm systems.
Incident Response & Reporting
Respond promptly to security incidents, emergencies, or disturbances.
Detain and interview suspected individuals in accordance with company policies and legal guidelines.
Document incidents accurately with clear, detailed written reports.
Assist law enforcement when required.
Investigation
Perform internal investigations related to theft, safety violations, or misconduct.
Gather evidence, complete incident summaries, and maintain accurate documentation.
Safety & Compliance
Enforce company policies, safety procedures, and loss prevention standards.
Support safety programs including fire prevention, emergency preparedness, and accident response.
Participate in regular audits and compliance checks.
Customer Service & Team Support
Provide a visible and approachable security presence to enhance employee and guest safety.
Assist employees with security concerns and support operations teams with risk reduction.
Partner with management to recommend process improvements that reduce shrink and enhance safety.
Qualifications
Required
High school diploma or equivalent.
Prior experience in loss prevention, security, or related field preferred.
Strong observational, computer, and communication skills.
Ability to remain calm and professional under pressure.
Basic knowledge of security systems
Ability to stand, walk, or patrol for extended periods.
Preferred
Certification in security or loss prevention (e.g., LPQ, LPC) is a plus.
Knowledge of investigative procedures.
Experience in retail, hospitality, or asset protection.
Key Competencies
Attention to Detail
Integrity and Professionalism
Critical Thinking
Conflict Resolution
Problem-Solving
Strong Interpersonal Skills
Work Environment
Combination of indoor and outdoor patrols.
Possible exposure to high-stress situations.
Will require evening, weekend, or holiday shifts depending on operations and some Overnights.