Loss Prevention Agent

As a Loss Prevention Agent, you will be spending most of your shift on the retail floor, observing customers and maintaining a strong presence to deter and prevent shoplifters or fraudulent activities. The ideal candidate is someone who has no problems confronting potential shoplifters or fraudulent shoppers, can work well independently, and can maintain a high level of integrity and professionalism.

 Benefits/Perks

• Competitive Compensation
• Great Work Environment
• Career Advancement Opportunities

Job Summary
We are seeking a Loss Prevention Agent to join our team! As a Loss Prevention Agent, you will be spending most of your shift on the retail floor, observing customers and maintaining a strong presence to deter and prevent shoplifters or fraudulent activities. You will also be maintaining accurate reports of incidents within the store, working closely with staff to create a positive environment, and handling any potential shoplifters. The ideal candidate is someone who has no problems confronting potential shoplifters or fraudulent shoppers, can work well independently, and can maintain a high level of integrity and professionalism. 

Responsibilities 

• Watch footage, walk the sales floor, and converse with staff to help identify shoplifting and fraud attempts
• Identify fraudulent activity with returns or customer interactions
• Protect company assets from shrinking both internally and externally
• Assist staff as needed with problem customers or negative interactions
• Write accurate reports about your daily activities and any interactions with customers
• Loop in law enforcement on issues as needed

Qualifications

• Previous experience with loss prevention in a retail setting desired
• The ability to confidently confront problem customers and step in as needed during negative customer interactions
• Familiarity with computer programs such as the Microsoft Office suite and loss prevention programs