Long Term Care Eligibility Technician

Long Term Care Eligibility Technician

Salary

$55,116.00 - $79,392.00 Annually

Location

Boulder County, CO

Job Type

Full-time

Job Number

6911(IM3)

Department

Human Services

Division

HS Community Support

Opening Date

10/21/2026

Closing Date

11/2/2026 11:59 PM Mountain

FLSA

Non-Exempt

• Description
• Benefits
• Questions

Description

Boulder County Human Services Department is seeking to hire a Long-Term Care Eligibility Technician. As an Eligibility Technician, you will engage with community members to determine benefits for programs such as Health First Colorado (Medicaid) and SNAP (Supplemental Nutrition Assistance Program). You will be empowered and given the tools to make a real difference in people's lives every day.

This is a full-time, benefited position that will work Monday - Friday 8:00am - 4:30pm. This position will work out of 515 Coffman St., Longmont, Colorado. Under Fair Labor Standards Act (FLSA) guidelines, this position is non-exempt (eligible for overtime).

Boulder County requires its employees to reside in the state of Colorado as of the first day of work.

Hiring Salary Range: $55,116.00 - $67,254.00 Annually

Tentative Hiring Timeline:

• Phone Screening: Week of November 9th
• First Round Interviews: Week of November 16th
• Second Round Interviews: Week of November 30th
• Language Proficiency Test (if applicable): Week of November 30th
• Reference Check: Week of November 30th

New employees receive an 80-hour bank of vacation at the time of hire, in addition to 8 hours of both vacation and medical leave accruals each month (Must not have been employed at Boulder County during the 12 months prior to re-hire date to qualify). Boulder County offers bountiful benefits, including pension contributions.

Boulder County employees may qualify for Public Service Loan Forgiveness (PSLF). Visit studentaid.gov for more information.

Examples of Duties

• Gathers and reviews financial and other pertinent information from applicants and clients to use in determining eligibility for all categories of public assistance and Medicaid
• Verifies information given by applicants by direct contacts, phone contacts and/or home visits
• Informs applicants and recipients of relevant requirements and program benefits for which they may have eligibility
• Clarifies and interprets to clients their appeal rights and procedures
• Assists applicants in completing forms and securing documents and other verification needed in completing forms
• Informs recipients on an ongoing basis of changes in laws and regulations affecting their continuing eligibility
• Approves or denies applications and informs applicants within required time frames
• Enters pertinent data into computer systems and uses appropriate systems to gather and verify data on applicants
• Determines the need for recovery of funds or referral for fraud investigation
• Performs related work, as required
• May be reassigned during emergency situations

Required Qualifications

PLEASE NOTE: When completing your application describe all relevant education and experience, as applications are assessed based on the required qualifications listed. Resumes and other attachments are not accepted in lieu of completed applications and will not be reviewed in the initial screening process. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your attachments will then be shared with the hiring team.

EDUCATION & EXPERIENCE:

Boulder County is looking for well qualified candidates to fill our positions. Any combination of relevant education and experience is encouraged. In this position, we are looking for a minimum of:

• High school graduation or equivalent

AND

• 2 (two) years of experience working with the public

Additional related education may count towards required experience.

BACKGROUND CHECK:

• A job offer is contingent on passing a background investigation

Supplemental Information

PREFERRED QUALIFICATIONS:

• Bilingual in English and Spanish

• Additional compensation will be provided based on the use of bilingual skills.

• Public assistance program experience

• Colorado Benefits Management System experience

• Eligibility experience in Medical Assistance and Food Assistance

• Eligibility experience in Long Term Care

KNOWLEDGE, SKILLS, & ABILITIES:

• Working knowledge of public assistance programs and other community agencies that provide assistance to clients
• Skill in communicating verbally and in writing
• Skill in interviewing
• Ability to work effectively with other employees, difficult clients, and the public

Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employees on the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio-economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.

As well as offering competitive pay and a caring work environment, Boulder County offers employees an array of benefits. For all FTE and Term employees, we provide:

• Outstanding options of comprehensive health plans that include vision and dental coverage. Information can be found HERE.

• Additional Benefits include

• Family-forming benefits- infertility treatment, adoption and surrogacy reimbursements

• 12 weeks Paid Caregiver leave

• Breast feeding friendly-work environment

• Infants-at-work policy

• Access to LifeMart and Benefits Hub discount hub, including discounts on childcare centers, event tickets, travel and more!

• Access to a nationally-recognized wellness program

• Employee Assistance Program

• PERA 401k

• Social Security retirement plans

• Additional Life and Disability Insurance

• Critical Illness and Accidental Insurance

• County-paid tuition assistance

• Eligible for PSLF- Public Service Loan Forgiveness

• Free EcoPass

• Hospital Indemnity

• ID Theft Protection

• Pet Insurance

• 8 Hours of Paid Public Service Leave

• Generous paid time off

• Holidays

• New Years Day

• Martin Luther Kings Birthday January

• Presidents Day

• Memorial Day

• Juneteenth

• Independence Day

• Labor Day

• Indigenous Peoples Day

• General Election Day November (first Tuesday after the first Monday, even years)

• Veterans Day

• Thanksgiving Day November

• Friday after Thanksgiving*

• Christmas Eve- ½ day (full day off depends on day of the week)

• Christmas Day

• New Year's Eve- ½ day (full day off depends on day of the week)

• Vacation

• 80-hour bank of vacation at the time of hire

• Eight hours of vacation per month for the first year of continuous service, then accrue twelve hours of vacation per month after the first year of continuous service.

• Medical

• Eight hours of medical leave for each month employed.

• PERA- The County and all employees pay into both Social Security and PERA

• Employer contribution to Social Security: 7.65% of salary

• Employer contribution to PERA (Local Government Division- most county employees: 15.80%

• The District Attorney's Office observe Francis Xavier Cabrini Day on the first Monday in October and omit the Friday after Thanksgiving

Vacation and Medical leave are based off of full time FTE accruals. Part-time FTE/term employees accrue leave based on the percentage of time they work.

01

Do you have a high school diploma or equivalent? (Required)

• Yes
• No

02

Please describe how you meet the minimum requirement of 2 (two) years of experience working with the public.

03

Describe past customer service experience.

04

Describe any past eligibility experience (e.g., insurance, banking, public assistance, other).

05

Do you have Colorado Benefits Management System experience? If you do, how many years of experience do you have?

06

Do you have data entry experience?

07

What kinds of experiences have you had working with others with different backgrounds than your own?

08

Please share an example that demonstrates your respect for people and their differences; how have you worked to understand the perspectives of others?

Required Question

Employer Boulder County

Address 2025 14th Street

Boulder, Colorado, 80302

Phone 303-441-3525

Website http://www.bouldercounty.org