Highlights
Monitor and manage time-critical shipments in real time, identifying shipment delays, missed pickups or deliveries, temperature excursions, transit disruptions, and courier-related issues, and initiating escalation and recovery actions in line with approved playbooks. Overview: This role will be responsible for Executing day-to-day Vein-to-Vein coordination across active patient and order journeys, supporting the full continuum from slot scheduling and apheresis collection through courier transportation, manufacturing, release, and final delivery.
Numbers & Facts
| Location | Tarzana, CA |
| Industry | Staffing/Employment Agencies |
| Company Size | 500 to 999 employees |
| Website | https://www.thefountaingroup.com/ |
Description
We are a national staffing firm and are currently seeking a Logistics Specialist/Clinical Supply Coordinator for a prominent client of ours. This position is located in Gaithersburg, MD or Tarzana, CA. Details of the position are as follows:
Shift:
Compensation:
Overview:
Shift:
- 1st shift Monday – Friday
- 10-month contract
Compensation:
- Pay: $44.00/Hour
Overview:
- This role will be responsible for Executing day-to-day Vein-to-Vein coordination across active patient and order journeys, supporting the full continuum from slot scheduling and apheresis collection through courier transportation, manufacturing, release, and final delivery.
- Coordinate slot scheduling and booking activities in alignment with approved slot management rules, study requirements, and capacity parameters, including confirmation, adjustment, and rescheduling of bookings as needed.
- This role will also be responsible for supporting patient and order orchestration by maintaining accurate visibility of active cases and ensuring key milestones, dependencies, and operational handoffs are actively managed.
- Monitor product journey milestones in real time across collection, transit, manufacturing, release, and return shipment using cell orchestration systems, courier portals, and operational tracking tools.
- Monitor and manage time-critical shipments in real time, identifying shipment delays, missed pickups or deliveries, temperature excursions, transit disruptions, and courier-related issues, and initiating escalation and recovery actions in line with approved playbooks.
- Identify and respond to off-path events by applying defined escalation pathways and exception playbooks, and by coordinating with internal teams and external logistics partners to support issue resolution and continuity of care.
- 5+ Years Experience in biopharma clinical or commercial logistics, supply chain, or cell therapy operations, with hands-on involvement in time-critical or highly controlled logistics environments or patient operations.
- Cell therapy experience is strongly preferred.
- Working knowledge of GDP, GxP, and GMP requirements, including documentation accuracy and deviation awareness in regulated operations.
- Experience with Excel, Power BI, Tableau, or Smartsheet for operational reporting and tracking.
- Bachelor’s degree in a related field Preferred
- Experience with cell orchestration platforms, courier or logistics service provider portals, and operational tracking systems.
- Strong understanding of patient and order orchestration, COI/COC controls, and the execution requirements of specialized cold chain, cryogenic, or time-sensitive logistics.
About Company
The Fountain Group provides Contingent Labor, Statement-of-Work, and Contingent-to-Permanent resources to clients with an internal/external Contingent Labor Managed Service Program or Clients without a program. The Fountain Group is committed to the belief that we all share in the responsibility to conduct our businesses in a socially and environmentally responsible manner. We base this on the premise that a company is much more than the products it offers. The effect a company has on the environment, the people and the communities it serves reflects the company’s dedication to being not only a good business, but to being a good corporate citizen. The Fountain Group believes the key to servicing a client is to identify the client demand precisely. Therefore, The Fountain Group focused its efforts on building and developing a process, which can identify an exact match for our client’s needs. Our process utilizes modern technology combined with 30+ years of Talent Acquisition experience to deliver Precision resources. Financial strength is prominent among The Fountain Group’s corporate values. The future of our business will be built on the innovation, compassion, outstanding services and technology, but a solid financial foundation is required to carry us forward to meet our business goal and support our long term vision.