TITLE: Logistics Specialist
REPORTS TO: Sr. Director, Logistics & Network Strategy
ABOUT US: Blu Dot (www.bludot.com), an award-winning designer and maker of modern home furnishings, is currently searching for a Logistics Specialist to join our dynamic and values-driven company.
Company Purpose
Inspire a more creative way of living through good design that's good to everyone.
Core Values
- Good design is good. Good design should be reflected in everything we do.
- Keep it simple. Strive for economy in all that you do.
- Everyone is invited to our party. Treat every individual with respect & dignity.
- Our glass is half full. Focus on the positive.
- Be humble. We take nothing for granted.
- Turn it up to 11. Determine what is expected and do a little more.
- Stay curious. Try, learn, improve, repeat.
ABOUT THE ROLE: Blu Dot is looking for a skilled and dynamic Specialist to join the Logistics team. In this role, you will utilize transportation industry and Blu Dot best practices to support the management of a network of third-party transportation providers. The scope will include several workstream capabilities including shipment booking, shipment tracking/tracing, carrier portal management and returns execution. This role is well suited for a logistics professional seeking the opportunity to enhance logistics systems, improve processes, and contribute directly to the company's strategic direction and financial performance.
WHO YOU ARE:
- A relationship builder. You take pride in your emotional intelligence quotient and strive to foster meaningful professional connections.
- You have a high attention to detail and are capable of deftly managing many moving parts.
- You understand the importance of the role's accountabilities and responsibilities. You have a high attention to detail and take pride in doing things right while applying your administrative, functional and people skills.
- You keep calm in the face of chaos, change, pressure, and
- You use excellent listening and communication skills
- You have a sense of (kind) urgency in delivering to your logistic partners, company leadership and fellow employees.
- You are self-driven with a strong work ethic and work well with minimum supervision.
- You are approachable and have a strong sense of integrity.
WHAT YOU WILL DO:
- Own the performance of home delivery shipments in the western US, including routing and carrier decisions.
- Act as subject matter expert of final mile carrier network for other departments within Blu Dot.
- Oversee transportation data accuracy across carrier portals and internal systems to ensure shipment visibility and inventory integrity.
- Analyze routing performance and recommend changes to improve customer experience, service levels, and transportation costs.
- Review and approve freight invoices, resolve billing discrepancies, and identify opportunities to improve freight spend.
- Proactively monitor carrier performance and resolve transportation issues that impact customer experience, service, or cost.
- Negotiate shipment rates and service directly with Blu Dot carriers.
- Serve as the primary point of contact for escalating carrier issues and work with internal teams and transportation partners to resolve complex problems.
- Manage movement of inventory returning from third party delivery providers to Blu Dot warehouse, including data validation to physical product, paperwork, booking, and track/trace.
- Lead regular business reviews with carrier partners to evaluate performance, address issues, and identify improvement opportunities.
- Participate in continuous improvement efforts by identifying process improvements, implementing solutions, and developing best practices for the logistics team.
IDEAL EXPERIENCE/QUALIFICATIONS*:
- Bachelor's degree or equivalent work experience
- Position requires professionalism and high attention to detail
- Must be able to multi-task and meet deadlines
- Has the ability to collaborate with various teams and remains calm under pressure
- Proficient with Microsoft Outlook
- Knowledge of Blu Dot products and processes a plus
*These are 'nice to have' credentials, but we always welcome candidates with unique and diverse backgrounds. We see the value in a wide range of experiences and always love connecting with people excited about opportunities to join Blu Dot.