| Location | Brentwood, TN |
| Job Type | Full-time |
ABOUT THE COMPANY: Gathr Outdoors, a portfolio company of Centre Partners, is a diversified global leader in designing and manufacturing outdoor products and sporting goods. Our core business segments are OUTDOOR (GCI Outdoor, Klymit, Rightline Gear, & WaterPORT) and RECREATION (PrideSports, Pride Manufacturing, Golf Scorecards & MacNeill Engineering). Each segment provides industry-leading product development, design, and customer support.
At Gathr Outdoors, we believe experiences are always more powerful when spent together outside. We are Better Together, Passionate by Nature, Blazing New Trails & Rugged for a Reason! Come join us...Everyone is welcome at our camp!
The Logistics Specialist supports daily shipping and logistics operations, ensuring compliance with customer and vendor requirements, accurate system transactions, and timely resolution of shipping-related issues.
This role works closely with Operations, Supply Chain, IT, and third-party logistics providers (3PLs) to support efficient shipping processes, maintain accurate reporting, and identify opportunities for operational improvement.
Support daily shipping and logistics activities to ensure timely and accurate execution.
Ensure compliance with customer and vendor shipping requirements, routing guidelines, and established procedures.
Respond promptly and professionally to shipping inquiries and resolve operational discrepancies.
Coordinate with internal teams to support shipping accuracy, customer requirements, and efficient order fulfillment.
Coordinate with third-party logistics providers (3PLs) to address shipping inquiries, operational issues, and service concerns.
Investigate customer chargebacks, identify root causes, and support timely resolution.
Collaborate with internal teams and external logistics partners to improve shipping performance and resolve recurring issues.
Process and maintain accurate shipping-related transactions and records in NetSuite as needed.
Run and review daily operational reports to support accurate and timely KPI reporting.
Use Microsoft Excel to organize, analyze, and report logistics data.
Collaborate with IT to troubleshoot shipping software issues and support timely resolution.
Utilize ERP systems, vendor portals, and shipping-related technology to support daily operations.
Develop, document, and maintain standard operating procedures (SOPs) for assigned logistics functions.
Identify opportunities to improve shipping accuracy, operational efficiency, and compliance.
Support process improvements and system changes affecting shipping and logistics operations.
Perform other duties as assigned by the Supervisor.
Minimum of 2 years of relevant experience in logistics, shipping, distribution, supply chain, or a related field.
Experience with customer and vendor shipping requirements and guidelines.
Familiarity with ERP systems, shipping software, and vendor portals; NetSuite experience preferred.
Proficiency in Microsoft Excel and Microsoft 365 applications.
Experience with operational reporting, shipping documentation, or customer chargeback resolution preferred.
Ability to work a flexible schedule, including occasional evenings, weekends, holidays, or extended hours based on business needs.
Reliable attendance and punctuality.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Analytical and detail-oriented with strong problem-solving skills and sound judgment.
Excellent verbal, written, interpersonal, and customer-service skills.
Ability to communicate and collaborate effectively with internal teams and external logistics partners.
Proactive, self-directed, and accountable for completing assigned responsibilities.
Adaptable, with a positive attitude and willingness to learn new systems and processes.
High school diploma or GED required; equivalent combinations of education and relevant work experience may be considered.
The physical demands described here are representative of those required to perform the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities.
Ability to communicate effectively with internal and external partners using telephone, computer, and other technology.
Ability to perform computer-based work for extended periods, including reviewing shipping information, reports, and system transactions.
Ability to occasionally move throughout an office environment and remain in a stationary position for extended periods.
Primarily performed in a professional, temperature-controlled office environment.
Regular collaboration with internal departments, third-party logistics providers, and external business partners.
Noise levels are generally low to moderate.
Gathr Outdoors is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request by emailing
People@GathrOutdoors.com
. No applicant will be penalized as a result of such a request.