Logistics Operations Manager

Overview:

Logistics Operations Manager

See yourself at Wallenius Wilhelmsen. We collaborate, we care, we challenge every day to keep the world in motion and transform logistics into a zero- emissions, carbon-free industry. Join us and make it happen.

The Logistics Operations Manager provides strategic leadership and operational oversight for inland logistics activities across North America, including last-mile, truck, and rail transportation. This role serves as the primary liaison between internal departments, external partners, carriers, contractors, and OEM stakeholders to ensure alignment and efficient execution. The position is also responsible for managing carrier and contractor performance across cost, service, capacity, communication, claims support, and on-time delivery reliability.

Job Description

WHAT YOU'LL DO

• Develop and execute transportation strategies across truck, rail, and last-mile operations to improve cost, service, capacity, delivery performance, and support Nissan North America and other customer supply chains.
• Partner with SCM, manufacturing, sales, finance, and customer teams to align transportation capacity with forecasted volume and business priorities, while leading long-term capacity planning for peak periods, production changes, new model launches, shutdowns, and market shifts.
• Manage carrier performance through scorecards, quarterly business reviews, corrective action plans, escalation processes, and accountability for on-time delivery, damage prevention, communication, capacity commitments, claims support, and cost compliance.
• Own transportation financial performance by managing costs against AOP, budget, forecast, and cost-per-unit targets, while leveraging data analytics, dashboards, and exception reporting to proactively mitigate risk and improve service.
• Lead transportation disruption management and recovery efforts, communicate impacts and countermeasures to leadership, drive system enhancements that improve visibility and automation, and develop team capability through coaching, training, succession planning, process discipline, and performance management.

Job Requirements

WHAT YOU'LL NEED

• Strong knowledge of logistics operations, supply chain strategy, transportation management, and TMS systems, including implementation and integration (TMS/EDI, WITs, and HOST).
• Proven leadership experience managing teams, projects, partners, and large-scale logistics programs, with 5-7 years of planning and directing operations.
• Strategic, data-driven decision maker with the ability to independently manage complex issues and drive continuous process improvements.
• Exceptional communication, coordination, and project execution skills, with success working across cross-functional teams and external business partners.

Note-this role requires the flexibility to work shifts, weekends and holidays

WORKING CONDITIONS

Environmental conditions vary by location, including indoor and outdoor settings. Employees may encounter extreme temperatures, wetness, wind, fumes, dust particles and drafts. Safety is our top priority, and we are dedicated to fostering a safety-first environment, ensuring all precautions are taken to protect our team in every working condition.

WHEN YOU JOIN US

At Wallenius Wilhelmsen, we prioritize your well-being. Our industry-leading benefits and perks are designed to help you thrive in your career and your life outside of work. From affordable healthcare to well-being, we've got you covered.

• Choose from a range of low-cost health insurance options to support your well-being including medical, dental and vision
• Secure your financial future with an industry-leading company-matching 401(k) plan
• Company paid life insurance, short-term and long-term disability
• Explore career development with access to on-the-job training
• Access to exclusive discounts on attractions, automotive, travel and more!

Wallenius Wilhelmsen is the global leader in integrated vehicle transportation and logistics, supporting our customers across their supply chain, all the way from the factory to the end-customer. Our ambition is to lead the way in transforming shipping and logistics.

We transport and handle cars, tractors, trains, windmills, or even whole factories for some of the most well-known companies in the world. Our eyes will always be on delivering supreme quality in everything we do, while moving towards zero-emission logistics. We are powered by nearly 9,500+ people, working on vessels and at ports, at vehicle and equipment processing centers in 28 countries. Together, we are building resilient, connected, data-driven, decarbonized solutions fit for the future.

OUR COMMITMENT TO EQUAL OPPORTUNITIES

We are a global group of people from diverse backgrounds and lifestyles. Wallenius Wilhelmsen is proud to be an equal opportunity employer committed to building a workplace where all contributors feel they can bring their best selves every day, learn from each other, and be appreciated. Our journey towards sustainable and integrated logistics compels us to attract people with diverse experiences, skills, and abilities.