Logistics Operations Coordinator

Description <-- Simple Share Buttons Adder 7.4.17 simplesharebuttons.com -->TwitterLinkedinFacebookGooglePinterestemailLogistics Operations CoordinatorTOTE Maritime Alaska | Anchorage AKKeep Alaska Moving. Support Critical Freight Operations. Make an Impact.At TOTE Maritime Alaska we do more than move freight-we connect Alaska&8217s communities and businesses with the goods they depend on every day. As a trusted leader in maritime transportation logistics and supply chain services we are committed to delivering exceptional service while living our core values of Safety Operational Excellence Customer Experience and Teamwork.We are seeking a highly organized customer-focused and adaptable Operations Coordinator to join our Anchorage team. This role is ideal for professionals with experience in administrative support logistics coordination customer service transportation operations freight management shipment tracking data entry and operational reporting who thrive in a fast-paced environment.Compensation & Union InformationStarting Pay 26.00 per hourUnion Position represented by Teamsters Local 959Full-time opportunity with career growth potentialSome weekends requiredIf you enjoy problem solving coordinating freight movements supporting customers and contributing to Alaska&8217s critical supply chain infrastructure we&8217d love to hear from you.About the RoleAs a LogisticsOperations Coordinator you will provide essential support to Terminal Operations through shipment tracking freight documentation logistics coordination customer communication reporting and transportation recordkeeping.This position serves as a key operational resource helping ensure freight moves accurately efficiently and on schedule while supporting internal stakeholders customers carriers and transportation partners.Key ResponsibilitiesOperations Support & Shipment TrackingUtilize systems such as CargoWise Enterprise Asset Management EAM and Mainsail to track container shipments and freight movement.Monitor and record container and trailer activity entering and exiting the Anchorage terminal.Generate shipment reports freight activity reports and operational reports.Perform high-volume data entry and maintain accurate operational records.Provide administrative and clerical support for terminal operations.Documentation & Quality ControlAudit bills of lading shipping documents transportation reports and delivery schedules for accuracy.Verify shipment information and identify discrepancies.Maintain data integrity across transportation and logistics systems.Assist with records management and operational compliance.Ensure accurate customer and shipment documentation.Customer Service & CommunicationRespond to customer inquiries regarding deliveries pickups shipment status freight availability and service-related questions.Provide professional support via phone email and internal communication channels.Build strong working relationships with customers drivers vendors carriers and internal teams.Communicate scheduling updates and operational information effectively.Deliver an exceptional customer experience while supporting business objectives.Logistics CoordinationCoordinate container logistics and freight movement with carriers and transportation partners.Reference Northbound and Southbound freight quotes when assisting customers and internal teams.Assist with shipment scheduling and freight movement activities.Support resolution of documentation scheduling and service-related issues.Team CollaborationPartner with Operations Customer Service and Leadership teams.Support continuous improvement initiatives and special projects.Contribute to a culture of teamwork accountability safety and operational excellence.Required QualificationsHigh School Diploma or GEDAbility to meet federal transportation worker training requirements within 90 days of hire or as scheduling permitsAbility to obtain and maintain membership with Teamsters Local 959 upon hireStrong customer service skillsExcellent verbal and written communication skillsStrong organizational and time-management abilitiesAbility to multitask and manage competing prioritiesAbility to work independently with minimal supervisionStrong attention to detail and accuracyProficiency with computers and business software applicationsPreferred QualificationsExperience in administrative support clerical support logistics coordination operations support customer service dispatch transportation or office administrationExperience in transportation freight forwarding logistics supply chain maritime operations trucking warehouse operations or terminal operationsExperience with Transportation Management Systems TMS logistics software operational databases shipment tracking systems CargoWise or related platformsExperience with data entry report generation document management and records maintenanceProficiency with Microsoft Office Suite including Outlook Excel Word and PowerPointWhy Join TOTE Maritime AlaskaAt TOTE Maritime Alaska our employees are essential to our success. We offer opportunities to develop professionally while supporting the transportation network that keeps Alaska connected.What We OfferStarting pay of 26.00 per hourUnion representation through Teamsters Local 959Career growth and advancement opportunitiesExposure to transportation logistics supply chain and maritime operationsCollaborative and supportive team cultureOpportunity to work for an industry leader serving Alaska communitiesMeaningful work supporting Alaska&8217s critical supply chain infrastructureValues-driven workplace centered on Safety Operational Excellence Customer Experience and TeamworkSchedule & Work EnvironmentFull-time positionSome weekends requiredOffice-based role located in Anchorage AlaskaFast-paced transportation and logistics environmentFrequent interaction with customers carriers drivers and internal stakeholdersCollaborative team-oriented workplaceEqual Opportunity EmployerTOTE Maritime Alaska is an Equal Opportunity Employer Affirmative Action Employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other protected characteristic under applicable law.TOTE Maritime Alaska participates in E-Verify and maintains a drug-free workplace.<-- Simple Share Buttons Adder 7.4.17 simplesharebuttons.com -->TwitterLinkedinFacebookGooglePinterestemail <-- post-content --> Your browser failed to load the job description PDF in iframe. Please click the view button below to open job description PDF in a new tab. View PDF